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Genesys | September 22, 2021
Genesys, a global cloud leader in customer experience orchestration, announced BeyondCX, the industry's first eLearning program for contact center employees and supervisors that teaches the soft skills necessary for delivering empathetic, personalized experiences in today's digital world.
Traditionally, contact center training has focused on technology enablement and product knowledge, optimizing for efficiency, and effectiveness. Yet, in the rush toward digital transforma...
Carolina Biological | August 19, 2020
Leading school science supplier Carolina Biological Supply Company introduced a new product line to help high schools provide high-quality, hands-on science instruction during COVID-19 disruptions. The solution includes all the digital and physical components that individual students need to complete science investigations for the entire school year from anywhere, boxed and ready to take home. Carolina Kits 3D® Flex programs for remote learning are available now and are a full-year lab progr...
CYPHER LEARNING | October 08, 2021
CYPHER LEARNING, a leading provider of learning platforms for schools, universities and organizations around the world, today announced the release of several new features for its suite of learning management systems (LMSs). These additions are designed to make e-learning content even easier to track and consume increasing learner engagement and retention, and optimizing the learning experience.
Relied on by millions of users across more than 20,000 organizations, CYPHER LEARNING ...
Edtech | May 18, 2020
For companies that target teachers, this is a good time to do some contingency planning as well—to be ready to assist educators.
Educators will spend a good amount of time learning something new if it has a clear and measurable reward, The usual rewards ...
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