Online Education

NAVIGATING CX CHALLENGES IN THE DYNAMIC WORLD OF ELEARNING

April 8, 2023

NAVIGATING CX CHALLENGES IN THE DYNAMIC WORLD OF ELEARNING
This whitepaper explores how eLearning providers (Learning Management Systems, Training Management Systems, Learning Experience Platforms, and content providers etc.) can convert these challenges into opportunities by prioritizing the customer experience (CX) to increase customer satisfaction and profitability.

Spotlight

Arizona K12 Center

The mission of the Arizona K12 Center is to improve teaching and learning in Arizona's schools through high quality professional development and teacher leadership.Facilitate and provide quality teacher leadership and professional development opportunities that are focused on building leadership and school capacity that improve student learning and teacher retention.Develop partnerships with schools, districts, higher education, and other entities, with a priority on high need schools, which are focused on improving instructional practice and student success using collaborative and reflective processes.

OTHER WHITEPAPERS
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How Academia is Adapting to Generative AI

whitePaper | February 24, 2023

This white paper is designed to provide education leaders with an introduction to not just the mechanics of ChatGPT, but also its possible effects on course design, academic integrity policies, and educational technology.

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K-12 Back-to-School Safety Concerns Report

whitePaper | August 12, 2020

The Back-to-School Safety Concerns Report examined the top challenges for school leaders as they prepare for students, teachers and staff to return to the classroom during the coronavirus pandemic, as well as uncovered what efforts and preparations will be implemented to maintain a safe environment.

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Career-Connected PBL

whitePaper | December 7, 2022

Project-based learning (PBL) is an instructional strategy in which students learn by actively engaging in large-scale projects that have realworld relevance. Numerous studies have shown that PBL can lead to deeper learning, higher levels of engagement, and better student outcomes when implemented skillfully. 1

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Analysis of the historic response of the international schools market to local and global crises

whitePaper | April 8, 2020

The international school sector is not new to crises, although nothing to the magnitude of COVID-19. International schools in some countries have been impacted heavily by war, natural disasters or severe economic instability, and many international schools were affected by the global financial crash of 2008.

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2023 OPPORTUNITIES, THREATS, AND TRENDS IN VOCATIONAL EDUCATION

whitePaper | February 22, 2023

New research finds that career schools want to power student success with better placement services, faster interventions, and more 1-on-1 instructor time. But not everyone is sure how to get there.

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The Guide to Integrated Academic Operations in Higher Education

whitePaper | September 19, 2022

Colleges and universities looking to meet the evolving demands of students and thrive, even survive, in this new postsecondary education landscape often overlook the back-office processes that facilitate education delivery to students.

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Spotlight

Arizona K12 Center

The mission of the Arizona K12 Center is to improve teaching and learning in Arizona's schools through high quality professional development and teacher leadership.Facilitate and provide quality teacher leadership and professional development opportunities that are focused on building leadership and school capacity that improve student learning and teacher retention.Develop partnerships with schools, districts, higher education, and other entities, with a priority on high need schools, which are focused on improving instructional practice and student success using collaborative and reflective processes.

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