PowerSchool | September 01, 2022
PowerSchool the leading provider of cloud-based software for K-12 education in North America, has released its key findings from the Education Focus Report for the 2022-2023 school year. The report represents the findings from a national survey of more than 3,500 educators, in-depth conversations with over 75 education practitioners and leaders, and a comprehensive scan of over 25 mid-to-large U.S. school districts’ strategic plans.
“We are excited about the valuable insights this report will bring to educators and district leaders, “Our goal is to recenter PK-12 conversations starting with what’s most important to school districts their priorities to better support students.”
Ryan Imbriale, former district leader, and Vice President of Education Solutions at PowerSchool.
The report found seven common strategic priorities across U.S. districts: high-quality, tiered instruction; whole-child supports; exceptional workforce; robust family engagement; expanded early childhood learning; graduates prepared for life, college, and career; and organizational excellence and efficiency. The report also highlights two grounding concepts: data-informed decision-making and equitable student supports. These common district priorities reflect schooling both before and during the continuing pandemic. In the report, educators reveal that technology led to an increase in student engagement, strengthened family involvement, and prioritized modern professional learning needs. Key findings include the emergence of whole-child support as tantamount to students’ academic success. “We have to account for our students’ mental, social, and emotional health needs before we can think about learning,” said Chris Cromwell, Instructional Technology Coordinator for West Chester Area School District in Pennsylvania. “Not long ago, when working with teachers, I felt I was driving down the road in my academic lane, and then there was an SEL lane, and those were two separate lanes headed down the highway. But they’re actually not—SEL and academic learning are on the same path and intertwined.” Additionally, as the education industry continues to navigate digital transformation, school leaders are finding technology solutions beneficial to achieving organizational excellence and efficiency. This includes designing data systems, protecting student information, ensuring budget transparency, and achieving a modern technology infrastructure, which have shifted from the back of the office to front and center. This speaks to the power of data and the necessity of equitable resource allocation in meeting student needs.
PowerSchool (NYSE: PWSC) is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way. PowerSchool connects students, teachers, administrators, and parents, with the shared goal of improving student outcomes. From the office to the classroom to the home, it helps schools and districts efficiently manage state reporting and related compliance, special education, finance, human resources, talent, registration, attendance, funding, learning, instruction, grading, assessments and analytics in one unified platform. PowerSchool supports over 45 million students globally and more than 15,000 customers, including over 90 of the top 100 districts by student enrollment in the United States, and sells solutions in over 90 countries.
rimini street | August 24, 2022
Rimini Street, Inc. a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that the University of Technology Sydney (UTS) has switched from Oracle to Rimini Street for improved support and security of its Oracle database and technology platforms. In doing so, the University has slashed wait times for support requests, enjoyed improved service quality and innovative, advanced security to protect its database and application middleware. Rimini Street is also helping the University manage through the ongoing IT skills shortage by reducing the amount of IT labor required for support and instead, allowing resources to focus on the rapid transition to hybrid learning. UTS is one of Australia’s leading universities, with around 45,000 students and 4,000 staff. The IT department employs around 300 staff and is responsible for the digital experiences supporting the people, processes, and culture at the university. The University faced challenges during the pandemic including a massive shift to online learning and remote work, and a growing IT skills shortage. The large decline in the number of international students enrolling in Australia has also seen IT budgets shrink. Because of these limitations, UTS needed to refocus its strategic resources more efficiently.
“UTS, like all universities in Australia, has had to rapidly transition to a hybrid learning model that includes classroom and online service delivery. There are many innovations and technologies needed for the transition to hybrid learning; budgets are tightening across the board and the quality-of-service delivery expectations remain the same or higher, “Students can now log into their online classes from almost anywhere in the world which adds a new layer of complexity for the IT team. Fast, reliable, and secure systems are needed to keep up with the changing world and to remain a leading provider in the education market.”
Daniel Benad,group vice president and regional general manager,Australia,New Zealand and Oceania,Rimini Street
Focusing on the big issues with more time and money to spare Maintaining their Oracle database landscape was draining on the university’s IT budget and internal resources. Support tickets were often slow to be resolved by the software vendor, preventing IT staff from completing other system maintenance and responding quickly to new IT challenges. Staff were preoccupied with keeping databases operating properly in a rapidly scaling up environment and had little time to focus on university initiatives to support growth and innovation. “Skilled staff are only getting more expensive to hire and retaining these employees just to work on support and operational tasks for our enterprise software is no longer sustainable,” said Brian Kelly, Head of IT Operations at UTS. “We’ve had to really maximize the resources we have to keep our IT services growing, improving and meeting the needs of the university.” In addition, as UTS increasingly moved towards a hybrid learning model for its students, and a remote working environment for its staff, cost, capability, supportability, and flexibility were key to guaranteeing robust and reliable IT services. The rapid move into the remote workspace also opened new avenues and risks for cybersecurity attacks and breaches. As the number and location of users increased, so too did opportunities for unauthorized access. As such, the University was conscious it needed to increase the security of its Oracle software, particularly as routine patching was a costly and time-consuming endeavour for its IT team that did not necessarily provide the fastest protection model in the case of a discovered vulnerability. “UTS is relatively new to the hybrid working and learning space, and it’s important to be mindful of risks from such a rapid transformation,” said Kelly. The University began to look at ways to get improved support, better security and reduced operating costs for its Oracle Database landscape while also reducing the resource drain on its IT team. UTS turned to Rimini Street’s enterprise software support and security solutions. Lowering Costs and Response Times Each Rimini Street client benefits from the Company’s flexible, premium-level enterprise software support model, including its industry-leading Service Level Agreement of 10-minute response times for all critical Priority 1 cases. All clients are also assigned a Primary Support Engineer with an average of 20 years’ experience in enterprise software and backed by a team of functional and technical engineers. In addition, Rimini Street’s Database Management Services provide UTS with new expert skills from skilled and responsive engineers. Since partnering with Rimini Street, resolving support tickets is easier and quicker, with expert engineers available to respond to challenges at any time. “Being able to shrink how much time is spent on routine work has really allowed us to prioritise the bigger picture, and Rimini Street gives us time back in our day,” said Kelly. “The team is no longer worried about how long a patch or upgrade will take, how long it’ll take to get issues resolved, or how many hours they’ll have to dedicate to something routine. Rimini Street has taken care of that for us, and having such a quick turnaround for support has really eased up our workload. “Rimini Street gives us high-quality support for these business-as-usual activities without breaking our budget. Being able to be flexible with what senior ICT staff we hire means we’re putting a microscope on what our team actually needs, rather than allowing necessity to dictate it.” Rimini Street Protect - Proactive Security Having the time and resource availability enabled UTS to develop and deploy additional enterprise security enhancements. Further, Rimini Street’s security solutions gave UTS peace of mind that it would be secure and remain live while it implemented the additional security enhancements. “Completed security enhancements include secure identity management and access controls,” said Kelly. “Thanks to Rimini Street, we now have time and budget to spare and we are now looking at developing and deploying additional security measures utilizing a cloud-first strategy. We’re also working on automating service management and migrating to the cloud anything that improves the quality of user experience.” “UTS is yet another example of an institution that has benefited from Rimini Street’s comprehensive and effective database support and security,” said Benad. “As international borders continue to open and students choose Australia as an education destination, UTS’ improved service delivery and flexibility supporting a hybrid education model will play a huge part in improving the student learning experience.”
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 4,200 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider.
Cariloop | July 21, 2022
Cariloop, the Caregiver Support company that pairs caregivers and their families with dedicated Care Coaches as they plan for and manage the health and well-being of their loved ones, is launching an entirely new education support offering in response to the demands from employers and employees during the pandemic.
“In the early days of 2020, we began helping employees and their families with more pediatric care cases, and then COVID-19 brought this incredible need to assist with finding child care options as school closures as well as daycare and babysitter availability changed daily,” said Wendy Whittington, Chief Care Officer of Cariloop. “We realized that we had discovered an untapped need amongst employees in helping them navigate the complexities of the education system more effectively. Similar to the healthcare system, the education landscape presents its own challenges and requires a deep level of expertise in understanding it.”
To provide the highest quality of service for employees navigating the education system, Cariloop assembled a Center of Excellence with Education Coaches who all have highly relevant backgrounds, credentials and experiences, including masters and doctoral level educators, guidance counselors, school social workers, school nurses, school administrators, and subject matter expertise in ESL and special education.
In addition to coaching members and answering general education-related questions, the Cariloop Education Coaches will be more hands-on as they navigate the education landscape alongside the families. For example, they can attend IEP and 504 meetings as a companion to the parent; assist members with the application process and provide insight into approaching college application essays; finding available scholarship opportunities or financial options; and provide more customized support or care options for children with specific learning challenges or behavioral difficulties. This will allow working family members to stay more focused and productive at work, and relieve the burden of caregiving related to educational needs that contribute to mental stress and well-being issues.
“Over the last several years, millions of working parents have been forced to become education system experts with a vast majority of them worried about the long-term development plans for their children. “With these new capabilities online, we are now equipped and stand ready to help provide that peace of mind to all parents, students and caregivers who have been trying to solve these challenges totally and completely alone. ”
Michael Walsh, CEO of Cariloop
In addition to its new education support offering, Cariloop can also help working caregivers navigate the healthcare system with its team of Care Coaches specializing in pediatrics, adult and elder care support.
Cariloop provides a human-powered Caregiver Support Platform to help working caregivers and families plan for and manage the care of their loved ones. The Platform pairs caregivers with a dedicated, experienced Care Coach who guides families through the many decisions they make over the length of their caregiving journey, all while collaborating on a digital care portal that helps families securely communicate across all their devices and store important health, financial and legal documents.