Five ways to manage the SBM workload

TES | January 31, 2019

On my first day as a school business manager, I sat in a meeting with the other senior leaders and they listed the areas of the school that I would be accountable for. It was a long list: finance, human resources, recruitment, marketing, the premises, extended services, lunchtime arrangements, service level agreements and health and safety. Basically, everything other than teaching the children.I walked out of that meeting and thought: how the hell am I going to manage and cope with all this?Whilst most people will agree that there needs to be targets and monitoring in order to raise standards, this often results in our teams being put under massive amounts of pressure in order to demonstrate that they are delivering on the key objectives. Often when the school has financial issues, the back office staff will see reductions in staffing and an increase in workload. Many will quietly continue to work on, not talking about the rising pressures and increased tiredness. But it is only when small mistakes are made that the truth emerges. The simple signs of this that I have seen include: incorrectly processing finance journals (before mistakes were rare), incorrect dates on letters or simply forgetting to do something. Manage expectations As a school business manager, a key focus should be understanding what your governors or multi-academy trust leaders expect from you. If you know their expectations then you can work on delivering what they want. Don’t be afraid to negotiate if you think they’re asking too much. You need to be able to achieve their expectations within a realistic timeline. My key tip is to put up an A3 wall chart in your office and have the dates on a planner for all to see.

Spotlight

The importance of the sales team in any organization cannot be stressed enough. Sales conversion, leads, customer retention, increase in sales are all linked to business growth. Sales representatives need to be proficient in product knowledge and also understand customer needs to successfully contribute to profitable sales in their organization. And the key to deliver product knowledge is to provide engaging and appropriate product training to your employees.

Spotlight

The importance of the sales team in any organization cannot be stressed enough. Sales conversion, leads, customer retention, increase in sales are all linked to business growth. Sales representatives need to be proficient in product knowledge and also understand customer needs to successfully contribute to profitable sales in their organization. And the key to deliver product knowledge is to provide engaging and appropriate product training to your employees.

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Florida International University | October 12, 2022

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Fullstack Academy Partners with Amazon Career Choice to Provide Tech Training to Eligible Amazon Employees

Fullstack Academy | November 04, 2022

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TALENT DEVELOPMENT

UNLV Joins Forces With Tech Talent Accelerator to Build New Pathways to High-Demand Careers

The University of Nevada, Las Vegas (UNLV) | September 30, 2022

The University of Nevada, Las Vegas (UNLV) today announced a collaboration with the tech talent accelerator SkillStorm designed to provide increased access to industry-recognized credentials in high-demand enterprise technologies, including AWS, Salesforce, CompTIA and Pega. An initiative of UNLV Continuing Education, the collaboration is specifically focused on driving technology talent to the UNLV community. "As an institution that is committed to supporting a growing population of nontraditional learners, we are always in search of new approaches that can help bridge the gap between learning and work,This collaboration is about expanding access to technology certification courses that can help our students, alumni, and community members access careers in the region's fastest-growing industries " Chris L. Heavey, UNLV executive vice president and provost. This collaboration continues an ongoing effort at UNLV, a designated Hispanic Serving Institution (HSI) and Minority Serving Institution (MSI), to create new opportunities for students and community members to access technology training. Last year, the institution launched an incubator to support student and faculty entrepreneurs, and this past summer, UNLV Continuing Education introduced multiple programs and certifications in Cybersecurity, Software Development, Analytics, Sales Operations, and Sales Development Science to upskill alumni and the local community. Against a backdrop of ongoing technological change in the workplace, higher education institutions have both an opportunity and a responsibility to help students and community members alike access the skills that today's employers demand, said Justin Vianello, CEO at SkillStorm. The University of Nevada, Las Vegas is exemplifying the crucial role that colleges and universities can play in building diverse pipelines of tech talent that help to close both talent and equity gaps across the country. About UNLV Division of Educational Outreach The Division of Educational Outreach at UNLV is committed to creating an environment that promotes quality instruction, professional development, stimulating research, and community engagement. The courses and programs that we offer are developed with excellence in mind. The Continuing Education unit designs and delivers high quality non-credit programs, courses, workshops and seminars to both professional and casual learners. The Division's programs support UNLV's mission and core themes. UNLV DEO is located on the Paradise campus of UNLV. Learn more at edoutreach.unlv.edu About UNLV UNLV is a doctoral-degree-granting institution of more than 31,000 students and 3,900 faculty and staff that has earned the nation's highest recognition for both research and community engagement from the Carnegie Foundation for the Advancement of Teaching. UNLV offers a broad range of respected academic programs and is committed to recruiting and retaining top students and faculty, educating the region's diverse population and workforce, driving economic activity, and creating an academic health center for Southern Nevada. Learn more at unlv.edu. About SkillStorm SkillStorm is bringing together Fortune 500 employers, universities, and government agencies to build tomorrow's highly skilled tech workforce. Through partnerships with platforms like Pega, Salesforce, AWS and ServiceNow, we help working learners and aspiring tech experts build in-demand skills and earn industry-recognized certifications to compete in an increasingly dynamic economy. Our work is rooted in the belief that closing skill gaps and boosting economic mobility are two sides of the same coin, and that new approaches to training can help to both expand the pool of skilled tech talent and create new pathways to opportunity.

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