Home > News > Top Stories > Five ways to manage the SBM workload

Five ways to manage the SBM workload

On my first day as a school business manager, I sat in a meeting with the other senior leaders and they listed the areas of the school that I would be accountable for. It was a long list: finance, human resources, recruitment, marketing, the premises, extended services, lunchtime arrangements, service level agreements and health and safety. Basically, everything other than teaching the children.I walked out of that meeting and thought: how the hell am I going to manage and cope with all this?Whilst most people will agree that there needs to be targets and monitoring in order to raise standards, this often results in our teams being put under massive amounts of pressure in order to demonstrate that they are delivering on the key objectives. Often when the school has financial issues, the back office staff will see reductions in staffing and an increase in workload. Many will quietly continue to work on, not talking about the rising pressures and increased tiredness. But it is only when small mistakes are made that the truth emerges. The simple signs of this that I have seen include: incorrectly processing finance journals (before mistakes were rare), incorrect dates on letters or simply forgetting to do something. Manage expectations As a school business manager, a key focus should be understanding what your governors or multi-academy trust leaders expect from you. If you know their expectations then you can work on delivering what they want. Don’t be afraid to negotiate if you think they’re asking too much. You need to be able to achieve their expectations within a realistic timeline. My key tip is to put up an A3 wall chart in your office and have the dates on a planner for all to see.

Spotlight

More featured news

Spotlight

Related News

Education Technology

Meazure Learning Strengthens Position as Global Leader of Assessment Solutions With Acquisition of Examity

PR Newswire | September 12, 2023

Meazure Learning, a premier provider of full-service test development and delivery solutions for higher education and professional testing, announced today the acquisition of Examity, a leader in online proctoring for academic and credentialing programs. The acquisition allows Meazure Learning to expand its global footprint and strengthen its position as a leading provider of secure, user focused exam administration solutions. Meazure Learning and Examity share a common commitment to creating the most innovative testing solutions and providing an exceptional client experience. The combination of the companies' extensive expertise in the higher education and credentialing verticals paired with industry-leading secure proctoring technologies and global operational footprint gives Meazure Learning the opportunity to bring a new level of proctoring scale and flexibility to testing programs around the world. By combining these strengths, the company seeks to set a new standard in exam security and provide a better user experience for its clients and test takers. "I am thrilled at the opportunity Meazure Learning's acquisition of Examity will bring to our clients and the broader industry," said Jim Holm, CEO of Examity. "Examity clients will now have access to leading test development and psychometric services, exam delivery solutions, and a global network of test centers in addition to the powerful combination of our proctoring technologies." "The acquisition of Examity goes beyond combining the resources of two companies," said Tim McClinton, CEO of Meazure Learning. "Unifying our two companies can position us to set a new standard for security, scalability, and innovation in the testing industry. In addition to the business opportunities created through this transaction, Meazure Learning and Examity share an inherent culture of excellence that makes us a good fit to move forward together. Our teams have been, and will continue to be, maniacally focused on our clients, providing exceptional service and building long-term relationships founded on integrity and innovation." About Meazure Learning Meazure Learning provides secure, reliable, and convenient test development, administration, and delivery solutions for academic and professional credentialing programs. The tech-enabled services company combines human expertise with end-to-end software solutions to provide its suite of services and achieve the optimal testing experience. With remote, test center, hybrid, and event-based delivery capabilities, it adapts to the unique needs of each exam program and test-taker. Meazure Learning empowers its clients, test-takers, and industry leaders through its mission to move people forward in their educational, professional, and personal lives. To learn more, visit Meazure Learning at meazurelearning.com. About Examity Examity was founded to meet the needs of colleges, employers, and certification providers looking to ensure integrity. Since its founding ten years ago, Examity has partnered with hundreds of institutions and certification programs worldwide to provide a cost-effective and flexible online proctoring and learning validation solution. For more information, visit examity.com.

Read More

Education Technology

Watermark’s Educational Impact Suite Unifies Disjointed Technologies in Higher Education

Business Wire | October 10, 2023

Watermark, a leading provider of software solutions for higher education, proudly unveils the Educational Impact Suite (EIS), a comprehensive and interconnected suite of tools that unifies organizational leadership, student success, and continuous improvement, serving as an institution's internal compass. Grounded in the ethos of Education Impact, the EIS will revolutionize operational strategies for leaders, administrators, and faculty to maximize engagement, impact, and institutional storytelling. While technological advancements have historically moved slowly in higher education, recent years have seen an unprecedented boom in education technology, forging an inescapable tension between tradition and innovation. The challenges of pandemic learning exemplified this, thrusting educational institutions into uncharted territories as they scrambled to facilitate remote learning amidst a global crisis. The urgency to adapt often overshadows strategic foresight, leading to disjointed and fragmented solutions. EIS seeks to transform institutions' overarching challenges into opportunities to adapt and evolve. “Higher education is at a pivotal juncture, where the fusion of tradition and innovation is essential,” said Erin Shy, CEO of Watermark. “The Educational Impact Suite is the bridge that connects data with process. That bridge simplifies internal operations to provide a clearer view for faculty, staff, and leaders. With this clarity, we're facilitating learning environments where insights drive action, ensuring that institutions' strategies are as impactful as they are intentional.” Digital sprawl leads institutions to spend most of their time collecting data rather than understanding it. By connecting all of Watermark’s solutions together and establishing strong integrations with top LMS and SIS systems, the EIS breaks down data silos to help institutions uncover actionable insights. At launch, the EIS is focused on: Comprehensive Integration & Efficiency: The EIS encompasses a range of tools, each honed to deliver distinct insights and optimize workflows. When harnessed collectively, institutions unlock exponential value, break down data silos, and bolster cross-functional coordination to amplify their impact. Data-Driven Insights in Context: With EIS, analytics are not just numbers on a screen. They're carefully curated, placed in the context of daily workflows, and designed to highlight areas for improvement, thereby supporting institutional effectiveness and student success. This distinguishes EIS from all point solutions in the market. Student-Centric Vision: From curriculum development to course performance assessment and faculty impact analysis, the student's experience remains at the forefront. EIS is built with the institution's influence on the student journey as its core focus. "The confluence of insights and impact becomes the backbone of transformation,” said Alex Leader, Chief Impact Officer at Watermark. “When insights are not just gleaned but acted upon, they become the very footprints of impact. By meticulously curating and connecting data across an institution, the EIS will build connective tissue between Institutional Effectiveness and Student Success teams to drive support structures that are informed and holistic. This ensures that every initiative contributes to an institution's lasting impact on its students and empowers that legacy to be meaningfully communicated.” For more information about the Watermark EIS, visit www.watermarkinsights.com/solutions. About Watermark Watermark gives higher education institutions the tools they need to easily track, manage, and examine their data. For over twenty years, colleges and universities have used Watermark solutions to complete assessment and accreditation requirements, capture and analyze student feedback, showcase faculty accomplishments, and improve student engagement. Watermark's Educational Impact Suite (EIS) puts data into context so faculty and staff can focus on what really matters: institutional and student success. Learn why Watermark is trusted by over 1,700 colleges and universities to support continuous improvement at www.watermarkinsights.com.

Read More

Continuing Education

Ellucian Partners with Portare Solutions to Accelerate SaaS Transformation of UK and Ireland Higher Education Institutions

PR Newswire | October 05, 2023

Ellucian, the leading higher education technology solutions provider, today announced a strategic partnership with Portare Solutions, a leading change management consultancy in the United Kingdom with more than 32 years of experience, to accelerate, support and enhance the transition to Software as a Service (SaaS) student information systems for higher education institutions in the UK and Ireland. Portare Solutions has extensive experience in leading change associated with student information system projects, and has designed a framework with Ellucian to focus on cultural change. It will play a pivotal role in transforming institutions' business processes to ensure they make the most out of new technology solutions, supporting staff in adapting the way they work and de-risking projects. We're thrilled to partner with Portare Solutions, a standout leader in change management support. Their expertise and unique approach will play a crucial role in managing the change associated with student information system SaaS projects, said Jeff Dinski, Chief Strategy and Corporate Development Officer, Ellucian. This partnership underscores our commitment to providing the best possible service to our customers, helping them navigate transformation, support their staff, and get the most out of their technology investment. "We are delighted to partner with Ellucian, a global leader in higher education SaaS solutions, to help institutions achieve their goals," said Krissi Sanft, Co-Founder and Managing Director, Portare Solutions. "This partnership is a natural fit, as we share a common vision for the future of higher education. We are confident that together, we can make a real difference in the lives of students and faculty." "Through the partnership, Ellucian and Portare Solutions will together provide institutions with the tools and resources they need to leverage the best from new technologies," added Tilden Lamb, Co-Founder and Managing Director, Portare Solutions. For more information about Portare Solutions, visit: https://portaresolutions.com/. For more information on Ellucian solutions, visit: https://www.ellucian.com/ or contact matt.searles@ellucian.com About Portare Solutions Portare Solutions is a leader in change and transformation helping organisations to mature change capability and management processes to enable strategic evolution. We are committed to tangibly assisting our clients to achieve the best results and put strategic initiatives into action. Everything we do is centred around change and transformation and we have significant experience in the implementation of education technology in the higher education sector. As well as this, we support our clients across a number of connected business areas including business technology and data strategy, organisational design and operating model, portfolio and programme design and delivery, change as a service, assurance services and we can help to build flexible and permanent skill sets and teams. We work through partnership and we live by our values; trust, integrity and transparency. About Ellucian Ellucian powers innovation for higher education, partnering with more than 2,900 customers across 50 countries, serving 22 million students. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

Read More

Education Technology

Meazure Learning Strengthens Position as Global Leader of Assessment Solutions With Acquisition of Examity

PR Newswire | September 12, 2023

Meazure Learning, a premier provider of full-service test development and delivery solutions for higher education and professional testing, announced today the acquisition of Examity, a leader in online proctoring for academic and credentialing programs. The acquisition allows Meazure Learning to expand its global footprint and strengthen its position as a leading provider of secure, user focused exam administration solutions. Meazure Learning and Examity share a common commitment to creating the most innovative testing solutions and providing an exceptional client experience. The combination of the companies' extensive expertise in the higher education and credentialing verticals paired with industry-leading secure proctoring technologies and global operational footprint gives Meazure Learning the opportunity to bring a new level of proctoring scale and flexibility to testing programs around the world. By combining these strengths, the company seeks to set a new standard in exam security and provide a better user experience for its clients and test takers. "I am thrilled at the opportunity Meazure Learning's acquisition of Examity will bring to our clients and the broader industry," said Jim Holm, CEO of Examity. "Examity clients will now have access to leading test development and psychometric services, exam delivery solutions, and a global network of test centers in addition to the powerful combination of our proctoring technologies." "The acquisition of Examity goes beyond combining the resources of two companies," said Tim McClinton, CEO of Meazure Learning. "Unifying our two companies can position us to set a new standard for security, scalability, and innovation in the testing industry. In addition to the business opportunities created through this transaction, Meazure Learning and Examity share an inherent culture of excellence that makes us a good fit to move forward together. Our teams have been, and will continue to be, maniacally focused on our clients, providing exceptional service and building long-term relationships founded on integrity and innovation." About Meazure Learning Meazure Learning provides secure, reliable, and convenient test development, administration, and delivery solutions for academic and professional credentialing programs. The tech-enabled services company combines human expertise with end-to-end software solutions to provide its suite of services and achieve the optimal testing experience. With remote, test center, hybrid, and event-based delivery capabilities, it adapts to the unique needs of each exam program and test-taker. Meazure Learning empowers its clients, test-takers, and industry leaders through its mission to move people forward in their educational, professional, and personal lives. To learn more, visit Meazure Learning at meazurelearning.com. About Examity Examity was founded to meet the needs of colleges, employers, and certification providers looking to ensure integrity. Since its founding ten years ago, Examity has partnered with hundreds of institutions and certification programs worldwide to provide a cost-effective and flexible online proctoring and learning validation solution. For more information, visit examity.com.

Read More

Education Technology

Watermark’s Educational Impact Suite Unifies Disjointed Technologies in Higher Education

Business Wire | October 10, 2023

Watermark, a leading provider of software solutions for higher education, proudly unveils the Educational Impact Suite (EIS), a comprehensive and interconnected suite of tools that unifies organizational leadership, student success, and continuous improvement, serving as an institution's internal compass. Grounded in the ethos of Education Impact, the EIS will revolutionize operational strategies for leaders, administrators, and faculty to maximize engagement, impact, and institutional storytelling. While technological advancements have historically moved slowly in higher education, recent years have seen an unprecedented boom in education technology, forging an inescapable tension between tradition and innovation. The challenges of pandemic learning exemplified this, thrusting educational institutions into uncharted territories as they scrambled to facilitate remote learning amidst a global crisis. The urgency to adapt often overshadows strategic foresight, leading to disjointed and fragmented solutions. EIS seeks to transform institutions' overarching challenges into opportunities to adapt and evolve. “Higher education is at a pivotal juncture, where the fusion of tradition and innovation is essential,” said Erin Shy, CEO of Watermark. “The Educational Impact Suite is the bridge that connects data with process. That bridge simplifies internal operations to provide a clearer view for faculty, staff, and leaders. With this clarity, we're facilitating learning environments where insights drive action, ensuring that institutions' strategies are as impactful as they are intentional.” Digital sprawl leads institutions to spend most of their time collecting data rather than understanding it. By connecting all of Watermark’s solutions together and establishing strong integrations with top LMS and SIS systems, the EIS breaks down data silos to help institutions uncover actionable insights. At launch, the EIS is focused on: Comprehensive Integration & Efficiency: The EIS encompasses a range of tools, each honed to deliver distinct insights and optimize workflows. When harnessed collectively, institutions unlock exponential value, break down data silos, and bolster cross-functional coordination to amplify their impact. Data-Driven Insights in Context: With EIS, analytics are not just numbers on a screen. They're carefully curated, placed in the context of daily workflows, and designed to highlight areas for improvement, thereby supporting institutional effectiveness and student success. This distinguishes EIS from all point solutions in the market. Student-Centric Vision: From curriculum development to course performance assessment and faculty impact analysis, the student's experience remains at the forefront. EIS is built with the institution's influence on the student journey as its core focus. "The confluence of insights and impact becomes the backbone of transformation,” said Alex Leader, Chief Impact Officer at Watermark. “When insights are not just gleaned but acted upon, they become the very footprints of impact. By meticulously curating and connecting data across an institution, the EIS will build connective tissue between Institutional Effectiveness and Student Success teams to drive support structures that are informed and holistic. This ensures that every initiative contributes to an institution's lasting impact on its students and empowers that legacy to be meaningfully communicated.” For more information about the Watermark EIS, visit www.watermarkinsights.com/solutions. About Watermark Watermark gives higher education institutions the tools they need to easily track, manage, and examine their data. For over twenty years, colleges and universities have used Watermark solutions to complete assessment and accreditation requirements, capture and analyze student feedback, showcase faculty accomplishments, and improve student engagement. Watermark's Educational Impact Suite (EIS) puts data into context so faculty and staff can focus on what really matters: institutional and student success. Learn why Watermark is trusted by over 1,700 colleges and universities to support continuous improvement at www.watermarkinsights.com.

Read More

Continuing Education

Ellucian Partners with Portare Solutions to Accelerate SaaS Transformation of UK and Ireland Higher Education Institutions

PR Newswire | October 05, 2023

Ellucian, the leading higher education technology solutions provider, today announced a strategic partnership with Portare Solutions, a leading change management consultancy in the United Kingdom with more than 32 years of experience, to accelerate, support and enhance the transition to Software as a Service (SaaS) student information systems for higher education institutions in the UK and Ireland. Portare Solutions has extensive experience in leading change associated with student information system projects, and has designed a framework with Ellucian to focus on cultural change. It will play a pivotal role in transforming institutions' business processes to ensure they make the most out of new technology solutions, supporting staff in adapting the way they work and de-risking projects. We're thrilled to partner with Portare Solutions, a standout leader in change management support. Their expertise and unique approach will play a crucial role in managing the change associated with student information system SaaS projects, said Jeff Dinski, Chief Strategy and Corporate Development Officer, Ellucian. This partnership underscores our commitment to providing the best possible service to our customers, helping them navigate transformation, support their staff, and get the most out of their technology investment. "We are delighted to partner with Ellucian, a global leader in higher education SaaS solutions, to help institutions achieve their goals," said Krissi Sanft, Co-Founder and Managing Director, Portare Solutions. "This partnership is a natural fit, as we share a common vision for the future of higher education. We are confident that together, we can make a real difference in the lives of students and faculty." "Through the partnership, Ellucian and Portare Solutions will together provide institutions with the tools and resources they need to leverage the best from new technologies," added Tilden Lamb, Co-Founder and Managing Director, Portare Solutions. For more information about Portare Solutions, visit: https://portaresolutions.com/. For more information on Ellucian solutions, visit: https://www.ellucian.com/ or contact matt.searles@ellucian.com About Portare Solutions Portare Solutions is a leader in change and transformation helping organisations to mature change capability and management processes to enable strategic evolution. We are committed to tangibly assisting our clients to achieve the best results and put strategic initiatives into action. Everything we do is centred around change and transformation and we have significant experience in the implementation of education technology in the higher education sector. As well as this, we support our clients across a number of connected business areas including business technology and data strategy, organisational design and operating model, portfolio and programme design and delivery, change as a service, assurance services and we can help to build flexible and permanent skill sets and teams. We work through partnership and we live by our values; trust, integrity and transparency. About Ellucian Ellucian powers innovation for higher education, partnering with more than 2,900 customers across 50 countries, serving 22 million students. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

Read More

More featured news