Engaging students in a post-email world

ecampusnews | September 02, 2019

At Texas A&M University, we’ve provided students in our College Station campus with high-quality education since 1876. As the first public higher education institution in Texas with more than 68,000 students and with the country’s second-biggest student roll to look after, our ability to innovate in student support as well as in our classes, laboratories and playing fields, is a pillar of the excellent customer service we provide to our community. Too much email? Each Texas A&M student has a dedicated email address. After years of using email as the primary way to communicate with students, we started to encounter some challenges: many students began to only monitor their personal email address, spending little to no time checking their university email address. It resulted in them not completing important administrative tasks such as signing up for direct deposit, and failing to meet important deadlines and requirements such as submitting a photograph for their identification (ID) cards or to complete financial agreements.

Spotlight

We have compiled this set of resources to support remote learning using Minecraft: Education Edition, including a guide to getting started with Minecraft, STEM curriculum and project-based learning activities so educators can use the platform to deliver assignments and keep students engaged, even if they can’t play and learn together in the same room. Minecraft: Education Edition is a game-based learning platform that builds STEM skills, unleashes creativity and engages students in collaboration and problem-solving.

Spotlight

We have compiled this set of resources to support remote learning using Minecraft: Education Edition, including a guide to getting started with Minecraft, STEM curriculum and project-based learning activities so educators can use the platform to deliver assignments and keep students engaged, even if they can’t play and learn together in the same room. Minecraft: Education Edition is a game-based learning platform that builds STEM skills, unleashes creativity and engages students in collaboration and problem-solving.

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TALENT DEVELOPMENT

UNLV Joins Forces With Tech Talent Accelerator to Build New Pathways to High-Demand Careers

The University of Nevada, Las Vegas (UNLV) | September 30, 2022

The University of Nevada, Las Vegas (UNLV) today announced a collaboration with the tech talent accelerator SkillStorm designed to provide increased access to industry-recognized credentials in high-demand enterprise technologies, including AWS, Salesforce, CompTIA and Pega. An initiative of UNLV Continuing Education, the collaboration is specifically focused on driving technology talent to the UNLV community. "As an institution that is committed to supporting a growing population of nontraditional learners, we are always in search of new approaches that can help bridge the gap between learning and work,This collaboration is about expanding access to technology certification courses that can help our students, alumni, and community members access careers in the region's fastest-growing industries " Chris L. Heavey, UNLV executive vice president and provost. This collaboration continues an ongoing effort at UNLV, a designated Hispanic Serving Institution (HSI) and Minority Serving Institution (MSI), to create new opportunities for students and community members to access technology training. Last year, the institution launched an incubator to support student and faculty entrepreneurs, and this past summer, UNLV Continuing Education introduced multiple programs and certifications in Cybersecurity, Software Development, Analytics, Sales Operations, and Sales Development Science to upskill alumni and the local community. Against a backdrop of ongoing technological change in the workplace, higher education institutions have both an opportunity and a responsibility to help students and community members alike access the skills that today's employers demand, said Justin Vianello, CEO at SkillStorm. The University of Nevada, Las Vegas is exemplifying the crucial role that colleges and universities can play in building diverse pipelines of tech talent that help to close both talent and equity gaps across the country. About UNLV Division of Educational Outreach The Division of Educational Outreach at UNLV is committed to creating an environment that promotes quality instruction, professional development, stimulating research, and community engagement. The courses and programs that we offer are developed with excellence in mind. The Continuing Education unit designs and delivers high quality non-credit programs, courses, workshops and seminars to both professional and casual learners. The Division's programs support UNLV's mission and core themes. UNLV DEO is located on the Paradise campus of UNLV. Learn more at edoutreach.unlv.edu About UNLV UNLV is a doctoral-degree-granting institution of more than 31,000 students and 3,900 faculty and staff that has earned the nation's highest recognition for both research and community engagement from the Carnegie Foundation for the Advancement of Teaching. UNLV offers a broad range of respected academic programs and is committed to recruiting and retaining top students and faculty, educating the region's diverse population and workforce, driving economic activity, and creating an academic health center for Southern Nevada. Learn more at unlv.edu. About SkillStorm SkillStorm is bringing together Fortune 500 employers, universities, and government agencies to build tomorrow's highly skilled tech workforce. Through partnerships with platforms like Pega, Salesforce, AWS and ServiceNow, we help working learners and aspiring tech experts build in-demand skills and earn industry-recognized certifications to compete in an increasingly dynamic economy. Our work is rooted in the belief that closing skill gaps and boosting economic mobility are two sides of the same coin, and that new approaches to training can help to both expand the pool of skilled tech talent and create new pathways to opportunity.

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EDUCATION TECHNOLOGY

University of Technology Sydney Gets Better Support and Security for Oracle Database by Switching to Rimini Street

rimini street | August 24, 2022

Rimini Street, Inc. a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that the University of Technology Sydney (UTS) has switched from Oracle to Rimini Street for improved support and security of its Oracle database and technology platforms. In doing so, the University has slashed wait times for support requests, enjoyed improved service quality and innovative, advanced security to protect its database and application middleware. Rimini Street is also helping the University manage through the ongoing IT skills shortage by reducing the amount of IT labor required for support and instead, allowing resources to focus on the rapid transition to hybrid learning. UTS is one of Australia’s leading universities, with around 45,000 students and 4,000 staff. The IT department employs around 300 staff and is responsible for the digital experiences supporting the people, processes, and culture at the university. The University faced challenges during the pandemic including a massive shift to online learning and remote work, and a growing IT skills shortage. The large decline in the number of international students enrolling in Australia has also seen IT budgets shrink. Because of these limitations, UTS needed to refocus its strategic resources more efficiently. “UTS, like all universities in Australia, has had to rapidly transition to a hybrid learning model that includes classroom and online service delivery. There are many innovations and technologies needed for the transition to hybrid learning; budgets are tightening across the board and the quality-of-service delivery expectations remain the same or higher, “Students can now log into their online classes from almost anywhere in the world which adds a new layer of complexity for the IT team. Fast, reliable, and secure systems are needed to keep up with the changing world and to remain a leading provider in the education market.” Daniel Benad,group vice president and regional general manager,Australia,New Zealand and Oceania,Rimini Street Focusing on the big issues with more time and money to spare Maintaining their Oracle database landscape was draining on the university’s IT budget and internal resources. Support tickets were often slow to be resolved by the software vendor, preventing IT staff from completing other system maintenance and responding quickly to new IT challenges. Staff were preoccupied with keeping databases operating properly in a rapidly scaling up environment and had little time to focus on university initiatives to support growth and innovation. “Skilled staff are only getting more expensive to hire and retaining these employees just to work on support and operational tasks for our enterprise software is no longer sustainable,” said Brian Kelly, Head of IT Operations at UTS. “We’ve had to really maximize the resources we have to keep our IT services growing, improving and meeting the needs of the university.” In addition, as UTS increasingly moved towards a hybrid learning model for its students, and a remote working environment for its staff, cost, capability, supportability, and flexibility were key to guaranteeing robust and reliable IT services. The rapid move into the remote workspace also opened new avenues and risks for cybersecurity attacks and breaches. As the number and location of users increased, so too did opportunities for unauthorized access. As such, the University was conscious it needed to increase the security of its Oracle software, particularly as routine patching was a costly and time-consuming endeavour for its IT team that did not necessarily provide the fastest protection model in the case of a discovered vulnerability. “UTS is relatively new to the hybrid working and learning space, and it’s important to be mindful of risks from such a rapid transformation,” said Kelly. The University began to look at ways to get improved support, better security and reduced operating costs for its Oracle Database landscape while also reducing the resource drain on its IT team. UTS turned to Rimini Street’s enterprise software support and security solutions. Lowering Costs and Response Times Each Rimini Street client benefits from the Company’s flexible, premium-level enterprise software support model, including its industry-leading Service Level Agreement of 10-minute response times for all critical Priority 1 cases. All clients are also assigned a Primary Support Engineer with an average of 20 years’ experience in enterprise software and backed by a team of functional and technical engineers. In addition, Rimini Street’s Database Management Services provide UTS with new expert skills from skilled and responsive engineers. Since partnering with Rimini Street, resolving support tickets is easier and quicker, with expert engineers available to respond to challenges at any time. “Being able to shrink how much time is spent on routine work has really allowed us to prioritise the bigger picture, and Rimini Street gives us time back in our day,” said Kelly. “The team is no longer worried about how long a patch or upgrade will take, how long it’ll take to get issues resolved, or how many hours they’ll have to dedicate to something routine. Rimini Street has taken care of that for us, and having such a quick turnaround for support has really eased up our workload. “Rimini Street gives us high-quality support for these business-as-usual activities without breaking our budget. Being able to be flexible with what senior ICT staff we hire means we’re putting a microscope on what our team actually needs, rather than allowing necessity to dictate it.” Rimini Street Protect - Proactive Security Having the time and resource availability enabled UTS to develop and deploy additional enterprise security enhancements. Further, Rimini Street’s security solutions gave UTS peace of mind that it would be secure and remain live while it implemented the additional security enhancements. “Completed security enhancements include secure identity management and access controls,” said Kelly. “Thanks to Rimini Street, we now have time and budget to spare and we are now looking at developing and deploying additional security measures utilizing a cloud-first strategy. We’re also working on automating service management and migrating to the cloud anything that improves the quality of user experience.” “UTS is yet another example of an institution that has benefited from Rimini Street’s comprehensive and effective database support and security,” said Benad. “As international borders continue to open and students choose Australia as an education destination, UTS’ improved service delivery and flexibility supporting a hybrid education model will play a huge part in improving the student learning experience.” About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 4,200 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider.

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EDUCATION TECHNOLOGY, ONLINE EDUCATION

Dahua Technology Brings Full-range DeepHub Smart Interactive Whiteboard for Digital Education and Intelligent Workspace

Dahua Technology | September 26, 2022

Dahua Technology, a world-leading video-centric smart IoT solution and service provider, officially released the Dahua DeepHub Pro Series at its online global launch. Equipped with ultra-low-latency writing, one-tap wireless screen sharing, built-in camera & microphone and other advanced AI functions, Dahua DeepHub delivers a flexible, multimedia approach to teaching and conferencing, providing participants with an immersive, interactive and content-rich experience. “Dahua DeepHub combines Dahua's advantages in core technologies such as video, audio and high-definition video transmission to offer a complete range of smart interactive whiteboards. From entry-level Lite Series to high-end Pro Series, this product meets the growing digitalization and collaboration demands of both business and education customer groups in the modern-day IoT world,” Josh Wang, Product Manager of Dahua DeepHub. The online launch highlighted several features of Dahua DeepHub. For instance, it utilizes Zero Air Gap Technology on the screen to reduce parallax for clearer image display. Ink signal latency is also optimized, providing approximately 50 pages or 1,500 strokes of continuous writing. To enhance visual output and operation, Dahua DeepHub utilizes powerful AI functions including Handwriting Recognition that can recognize intelligible handwritten texts and shapes, and Gesture Control to easily operate the device anywhere in the room. It can even automatically detect and focus on the current speaker for better interaction. Also, on-screen materials can be displayed onto other devices in the room and be edited in real-time through the Two-way Sharing function. Dahua DeepHub also supports SIMS device management system, allowing IT personnel to fully grasp the operating status of the device. It has flagship smartphone-level chip equipped with 8 execution engine GPU to ensure image rendering capability, and an NPU that offers five tops computing power – another unprecedented feature in the industry. Furthermore, it operates using a single Type C cable that can replace HDMI, audio and touchscreen cables, and can supply power to external devices. It supports fingerprint access control, AirPlay, Chromecast, Miracast, and Eshare wireless connections, as well as Android 11 and Windows 10 operating systems that can be flexibly switched. The complete range of Dahua DeepHub Series marks a step forward towards Dahua's goal of empowering cities and enterprises with digital transformation through smart IoT technologies. With more models in the upcoming months, Dahua will continue to deliver better digital experience to global customers.

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