1.8M college students who could get SNAP benefits aren't

Educationdive | January 10, 2019

Colleges vying to recruit more low-income students need to be aware of unique issues they face, including food insecurity, according to a new report from the Government Accountability Office that cites research indicating more than 30% of college students lack adequate access to food.Many colleges and students aren't aware of or don't understand the federal Supplemental Nutrition Assistance Program (SNAP), the report notes, with more than half (57%, or 1.8 million) of low-income, at-risk students who would likely qualify for the program not participating.The report calls for the Department of Agriculture's Food and Nutrition Service, which oversees SNAP, to clarify its eligibility information, and for state agencies administering it to provide more guidance to students.While students who attend college part-time generally aren't considered eligible for SNAP, the report notes there are several ways they can meet the criteria to receive support, including if they receive other forms of public assistance, work at least 20 hours per week or have a dependent under the age of 6. While many students may be unaware of such assistance, experts say students are often embarrassed to report they are struggling.

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This whitepaper explores how eLearning providers (Learning Management Systems, Training Management Systems, Learning Experience Platforms, and content providers etc.) can convert these challenges into opportunities by prioritizing the customer experience (CX) to increase customer satisfaction and profitability.

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