Creative Education Ltd

EDUCATION TECHNOLOGY

Genesys | September 22, 2021

Genesys, a global cloud leader in customer experience orchestration, announced BeyondCX, the industry's first eLearning program for contact center employees and supervisors that teaches the soft skills necessary for delivering empathetic, personalized experiences in today's digital world. Traditionally, contact center training has focused on technology enablement and product knowledge, optimizing for efficiency, and effectiveness. Yet, in the rush toward digital transforma...

Study International | January 26, 2020

Automation is set to drastically alter the workplace, but just how much will technology such as artificial intelligence (AI) affect teachers? Such information is helpful for those aspiring to enrol in teaching courses at universities – knowing how, when, what, where and who will be impacted by automation’s impact on the profession lets students make the right preparations for their future careers. According to a study by Silver Swan Recruitment, the teaching profession has “an ...

edsurge | February 18, 2020

In some hands, social media tools are blights on society, tools for bullies and misinformation campaigns. Sometimes, they’re a canvas for artists, sources to build community, paths by which people find a higher calling. Sanah Jivani has personally experienced both extremes of the spectrum. It was on Facebook where she found an account dedicated to guessing why Jivani—whose hair had fallen out by age 12 due to an autoimmune disease—wore a wig to school. That discovery, coupled w...

Blackboard | July 21, 2020

Blackboard Inc. today announced that in the last 18 months, the number of institutions that have transitioned to the SaaS deployment of Blackboard Learn has increased by more than 50%. The move to SaaS has enabled institutions to scale their online learning programs at an unprecedented rate, while also accelerating their digital teaching and learning strategies in response to the global pandemic."The SaaS deployment of Blackboard Learn has enabled the education community to scale at a...