K-12 IT SUPPORT PLAYBOOK

August 15, 2020

Like most K-12 school systems, Alaska’s Matanuska-Susitna Borough School District finds funding to be a constant struggle.

The district’s IT department, which consists of 32 full-time staff members, must support nearly 14,000 devices used by 18,800 students and approximately 2,200 staff in 47 schools and three additional facilities spread across a geographic area the size of West Virginia. This task would be nearly impossible without improving the maturity of its IT management. But with the help of certain tools and processes, Senior IT Program Manager Justin Michaud and his colleagues are delivering more value to the district—while adopting a “customer-focused” mindset.

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DUNET Inc

DUNET is one of world’s leading e-Learning solution providers which is a subsidiary of Dong-a Ilbo that is one of the three major news papers in Korea. We provide a variety of knowledge based service as well as all kind of e-learning service with 10 years of experience. To be competitive in today’s ever changing market, DUNET strives to keep innovating business paradigm and diversifying company’s business structure. Many patent and program registration are acquired by progressive R&D and we won a prize for the silver with core technology at Learning Impact Awards 2008 held by IMS GLC.

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Spotlight

DUNET Inc

DUNET is one of world’s leading e-Learning solution providers which is a subsidiary of Dong-a Ilbo that is one of the three major news papers in Korea. We provide a variety of knowledge based service as well as all kind of e-learning service with 10 years of experience. To be competitive in today’s ever changing market, DUNET strives to keep innovating business paradigm and diversifying company’s business structure. Many patent and program registration are acquired by progressive R&D and we won a prize for the silver with core technology at Learning Impact Awards 2008 held by IMS GLC.

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