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K-12 IT SUPPORT PLAYBOOK

August 15, 2020

Like most K-12 school systems, Alaska’s Matanuska-Susitna Borough School District finds funding to be a constant struggle.

The district’s IT department, which consists of 32 full-time staff members, must support nearly 14,000 devices used by 18,800 students and approximately 2,200 staff in 47 schools and three additional facilities spread across a geographic area the size of West Virginia. This task would be nearly impossible without improving the maturity of its IT management. But with the help of certain tools and processes, Senior IT Program Manager Justin Michaud and his colleagues are delivering more value to the district—while adopting a “customer-focused” mindset.

Spotlight

Stanford University

Stanford University is one of the world's leading research universities. Stanford is known for its entrepreneurial character, drawn from the legacy of its founders, Jane and Leland Stanford, and its relationship to Silicon Valley. Research and teaching stress interdisciplinary approaches to problem solving. Areas of excellence range from the humanities to social sciences to engineering and the sciences. Stanford is located in California's Bay Area, one of the most intellectually dynamic and culturally diverse areas of the nation.

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Why and how independent schools open sister schools overseas... and what next for this education sector?

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e-Learning for the Net and Millennial Generations...the SYSPRO way

whitePaper | October 26, 2022

When developing learning material, a critical question to ask is “Does the learning meet the target audience’s learning style and preferences?” Let’s take a look at some of what Generation Y and Z want in terms of their learning experience in more detail and how SYSPRO’s Education offering aims to meet those needs.

K-12 IT SUPPORT PLAYBOOK