What You Need for Digital Transformation in Higher Education

We hear a great deal about the need for higher education to adapt to cultural shifts, technological changes, revenue pressures and student demands for engagement. Given this, it is not at all surprising that leaders are thinking about ways they can adapt their institutions to address these concerns, including pivoting to different approaches to teaching and learning, exploring the predictive value of data, and acquiring technological solutions.

Spotlight

Marshall University

At Marshall University, we change lives and inspire extraordinary futures. Our students attach high value to our small class sizes, having faculty members actively instructing in the classroom, the availability of intensive advising, exceptional student success resources, modern facilities, a growing global community and robust extracurricular programming. Our faculty members are leaders, mentors and cultivators of talent. They are making a real difference in the lives of our students, many of whom arrive here with enormous potential but lack a reliable roadmap for academic accomplishment.

OTHER ARTICLES
Education Technology, Continuing Education

How Community Coalitions Are Bridging the Digital Divide

Article | August 8, 2022

Across the country, local networks known as Education Innovation Clusters (EdClusters) are bringing together partners and resources to meet urgent needs and envision a new future for teaching and learning. Many of these efforts are rooted in long-standing partnerships across sectors and institutions. As COVID-19 disrupted the lives of students, educators, and families earlier this year, EdClusters sprang into action, leveraging their capacity and reach in ways their networks were uniquely ready to do. Their collective efforts are meeting a range of needs—from internet access to devices to social-emotional supports. As schools prepare for uncertain and complex reopenings, we turn to Kansas City and Rhode Island for powerful examples of community in action.

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Education Technology

Learning from the Pandemic: Steps to Take to Lessen the “Summer” Slide

Article | July 20, 2022

The COVID-19 pandemic created unparalleled disruption in worldwide education systems. Schools shut their doors and moved lesson delivery online, forcing educators and students alike to adapt, often without the necessary processes and tools to do so. A recent article in The New York Times reported the sudden switch from classroom to remote learning cleared the slate on academic gains for U.S. students while widening the racial and economic gaps. Thus, catching up when the fall session begins – which is already an annual issue, will become even more of a challenge for many.

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Education Technology

3 Remote Learning Technology Must-Haves for Higher Ed

Article | July 15, 2022

Determining a timeline for when higher education will go back to “normal” is an aimless guessing game. Will it be weeks? Months? Years? For colleges and universities, the sudden shift away from traditional classroom spaces has upended typical teaching tactics. Even schools with minimal online infrastructure must now deliver distance learning at scale. For educators who are tech-savvy (and those who are not) to make this transition and develop curricula that support student success, the right resources are critical.

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Education Technology

3 AI Trends to Watch in K–12 Educational Technology for 2022

Article | December 15, 2021

There’s no question the COVID-19 pandemic has brought many challenges to everyday life. But it has also spurred rapid growth in technologies that aim to make everyday life simpler, such as artificial intelligence and machine learning. Many industries have been fueling this growth, automating processes through AI (the use of computers and machines to mimic human problem-solving and decision-making abilities). K–12 education is no exception. As schools rushed to accommodate remote learning with little notice — and maintain a secure online network for students and staff — many incorporated elements of AI and ML. Between digital assistants, endpoint security, chatbots and more, AI is gaining a foothold in U.S. classrooms. Here are three trends to look for in 2022: AI in Digital Assistants Helps K–12 Teachers Manage Classrooms “Alexa, read us a story.” That’s one way teachers are using digital assistants, such as the popular Amazon Echo device — technology that many parents of home-bound students used last year to aid in their children’s educational routines — in the classroom. One school district in California has integrated this technology even further with the Symphony Classroom device from Merlyn Mind, described as the world’s first digital assistant for education. The device is powered by Edge AI, combining artificial intelligence with edge computing technology. It’s a way of getting technology to kids where they’re at and when they need it, says Brian Fish, an English teacher at Rancho Verde High School in California. “Nothing can replace a teacher. However, technology can expand teaching,” Fish says. Elsewhere in the Val Verde Unified School District, first grade teacher Jennifer Thornton says it comes in handy in her classroom because she’s never at her desk for very long. Through voice commands, Merlyn — the name given to the AI — can navigate tabs on Thornton’s computer and play or pause a YouTube video for a lesson, for example. “It’s helped a lot with the classroom management,” she says. Darren Crist, an elementary special education teacher in the district, also uses it for videos in his classroom. But Merlyn’s best feature, at least for Crist’s students, is its visual timer, which helps them with time management and more. Crist also assigns students to be in charge of Merlyn as a classroom job, which helps them develop life skills. “As a special ed teacher I’m focused a lot on, not just the normal standards of academics, but making sure that my kids are able to get some of that executive functioning they might be lacking,” he says. "Nothing can replace a teacher. However, technology can expand teaching.” - Brian Fish English teacher, Rancho Verde High School Next-Generation Cybersecurity Solutions Integrate AI Technology The use of AI and ML is also shaping cybersecurity and the IT industry. For example, these technologies “can offer IT security professionals a way to enforce good cybersecurity practices and shrink the attack surface instead of constantly chasing after malicious activity,” BizTech reports. So, what does that mean for schools? Between January and May 2020, as the pandemic took root, the use of remote management and collaboration apps increased by 87 percent and 141 percent, respectively, in K–12 schools, according to an Absolute Software survey of more than 10,000 school and district representatives. Despite the rise in online applications for teaching and learning, “educational institutions are spending more on endpoint security yet gaining less visibility and control. Forty-one percent of schools say tracking devices is one of their most significant challenges,” Forbes reported. That’s where technology such as next-generation endpoint security comes into play. “This advanced protection leverages artificial intelligence to recognize potentially dangerous threats — both known and unknown — in real time without the need for signatures, increasing speed-to-action via a proactive, streamlined security protocol,” according to a CDW•G white paper. Cybersecurity solutions powered by AI and ML are becoming more popular in school districts because they give time back to small IT teams and allow them to scale security with the introduction of large device fleets. Chatbots Rely on AI to Improve Communication and Tutoring AI-powered chatbots have been shown to improve classroom efficiency and help teachers communicate with parents. Since the onset of the pandemic, even more uses for chatbots have started to gain steam. With tutoring seen as a solution to helping students overcome the COVID-19 learning disruption, chatbots could help bridge the equity gap between students who can’t afford private, traditional tutors and those who can. “To me, AI is just a set of simple tools that we can use, in this case, to figure out some problems that teachers and kids are persistently having,” researcher Neil Heffernan, a computer science professor at Worcester Polytechnic Institute, says. “The real magic is giving human tutors and teachers a little bit of information on what’s going on so they can be more efficient.” Google released a suite of programs for higher education that include virtual assistants and, as of November, an AI tutor. The applications in this software suite, called Student Success Services, can be customized for use in K–12 classrooms.

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Spotlight

Marshall University

At Marshall University, we change lives and inspire extraordinary futures. Our students attach high value to our small class sizes, having faculty members actively instructing in the classroom, the availability of intensive advising, exceptional student success resources, modern facilities, a growing global community and robust extracurricular programming. Our faculty members are leaders, mentors and cultivators of talent. They are making a real difference in the lives of our students, many of whom arrive here with enormous potential but lack a reliable roadmap for academic accomplishment.

Related News

Education Technology, Corporate Education and Training, Continuing Education

Elsmere Education Launches EPaaS: Powering Smart Growth in Higher Education with Streamlined Processes and ROI-Driven Strategies

PR Newswire | January 31, 2024

Elsmere Education, a leading force in online program enablement, announces the official launch of Education Process as a Service (EPaaS). This innovative ecosystem empowers universities to achieve smart growth in their online programs by streamlining operations, maximizing ROI, and catering to the unique needs of non-traditional students. EPaaS encompasses Elsmere Education's proven business processes tailored for an enriched student journey supported by dynamic communication strategies. Our solutions are powered by a curated technology ecosystem that includes omnichannel marketing capabilities and is designed to integrate with a wide range of existing campus systems. Built on Feedback, Designed for Growth The subscription-based model empowers universities to bring essential services in-house efficiently, leveraging a comprehensive suite of 40+ technologies through a single procurement process. EPaaS is intentionally designed to streamline and optimize the entire student lifecycle, specifically catering to the needs of non-traditional and online adult learners. Dan Janick, CEO of Elsmere Education, states: "EPaaS is a game-changer in terms of ROI. We've created a flexible, scalable solution that gives universities complete control and empowers internal teams to be more agile. It's the ultimate enablement model for driving efficiencies, increasing enrollment, and boosting student retention." Addressing Common Challenges Elsmere Education recognizes the challenges faced by university leaders in meeting the unique needs of non-traditional students and online adult learners. EPaaS addresses common challenges, including reliance on campus systems built for traditional students, lack of a CRM platform, and manual workflows hindering efficient student journey execution and monitoring. EPaaS Delivers Tangible Results 360-degree business intelligence: Make data-driven decisions for improved performance across the student lifecycle. Real-time marketing metrics: Optimize your marketing efforts and maximize enrollment yield. Increased staff productivity: Streamline processes and free up your team to focus on student success. Elsmere Education is your partner in online education success. Contact us today to learn how EPaaS can transform your institution.

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Education Technology, Online Education, Continuing Education

2U Partners with University of Surrey to Launch 15 Online Master's Degrees

PR Newswire | February 01, 2024

2U, Inc, the company behind global online learning platform edX, today announced a new partnership with the University of Surrey to launch and support the delivery of online master's degrees and online professional certificate programs. An initial five online degree programs will welcome students in 2024, with a portfolio of at least 15 master's degrees and at least 15 professional certificate programs being delivered by 2026. This will expand access to this highly ranked UK university for students worldwide. Surrey's partnership with 2U will deliver Surrey Online Learning: an acceleration and transformation of the university's provision of online learning. 2U's expertise will help Surrey establish a scalable model and quickly expand its digital capabilities to worldwide audiences. The collaboration aligns with the university's mission to expand access to life-changing education and personal and professional success. "We're partnering with 2U and their edX platform to accelerate Surrey Online Learning provision," said Professor Tim Dunne, Provost and Senior Vice-President at the University of Surrey. "The University of Surrey has global strength in innovation and research, and is renowned for being one of the best universities in the UK for delivering excellence in teaching and employability. Through Surrey Online Learning, we will offer flexible and affordable educational pathways that are compatible with and relevant to modern careers, combining accessibility with strong student outcomes." Surrey's suite of online degrees will build on the success of its on-campus programs, with the online curriculum developed in partnership with LearningMate. The first five degrees expected to launch in 2024 will be in the areas of artificial intelligence, business, psychology, marketing, and sustainability. The professional certificate programs, which will focus on technology, healthcare, business, communications technologies, and sustainability, will provide learners with an opportunity to build and enhance critical professional skills on their way to determining if a full degree in a corresponding subject is part of their educational journey. "2U prides itself in being a digital transformation partner that can support strategic long-term thinking, accelerate innovation, and help drive positive student outcomes across new formats and modalities," said Andrew Hermalyn, President of the Degree Program Segment at 2U. "The University of Surrey has major ambitions to expand its online learning capabilities, and we are honored to be their partner to help build their online presence from the ground up." "LearningMate is honored to partner with the University of Surrey on its transformative online learning initiative in collaboration with 2U. We're excited to contribute to the development of cutting-edge online master's degrees and professional certificate programs that align with Surrey's commitment to excellence," said Prasad Mohare, Senior Vice President at LearningMate. "Our focus on innovation and accessibility will be showcased in the initial offerings. LearningMate is dedicated to supporting Surrey in expanding access to impactful, career-relevant learning opportunities in the evolving landscape of online education." Today's announcement builds on the continued demand for 2U's flexible degree partnership model, which gives universities the choice of selecting different bundles of services according to their needs.

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Corporate Education and Training, Online Education

Academic Partnerships Completes Acquisition of Wiley University Services

PR Newswire | January 02, 2024

Academic Partnerships (AP), a company that assists primarily regional public universities in expanding access and impact by supporting their online programs, today announced that it has successfully completed its acquisition of Wiley University Services, a line of business previously owned by Wiley (NYSE: WLY). The combined company will support over 125 colleges and universities in 40 U.S. states and internationally. "AP is in the business of transforming lives through education, and the acquisition of Wiley University Services better enables us to do just that," said Fernando Bleichmar, Chief Executive Officer of AP. "This is an exciting day as we combine our talent, capabilities, and resources to more effectively meet the growing demand for high-quality, affordable online degree programs and ensure our university partners and their students thrive." AP primarily assists regional public universities with launching and maintaining their online programs. It is committed to expanding access to high-quality, high-return on investment, affordable, and workforce-relevant online education, especially for working and adult students. Wiley University Services works with institutions to deliver career-connected education programs aimed at helping students achieve their goals. With the completion of the acquisition, the combined company will provide universities with a best-in-class partner to support them in delivering programs online so more students can access affordable education, improve their careers, and meet employer and community needs. The combined company will deliver new strategic benefits to university partners and their students, including: Additional resources to support and scale high-demand, affordable online degree programs in critical areas like nursing, teaching, business, technology, and public administration for both regional public and private nonprofit universities; Enhanced infrastructure and technology to serve a diverse student population, including working adults, through graduation; Improved opportunities across the university partner network; and Advanced technology and enhanced support services based on best practices from a combined company.

Read More

Education Technology, Corporate Education and Training, Continuing Education

Elsmere Education Launches EPaaS: Powering Smart Growth in Higher Education with Streamlined Processes and ROI-Driven Strategies

PR Newswire | January 31, 2024

Elsmere Education, a leading force in online program enablement, announces the official launch of Education Process as a Service (EPaaS). This innovative ecosystem empowers universities to achieve smart growth in their online programs by streamlining operations, maximizing ROI, and catering to the unique needs of non-traditional students. EPaaS encompasses Elsmere Education's proven business processes tailored for an enriched student journey supported by dynamic communication strategies. Our solutions are powered by a curated technology ecosystem that includes omnichannel marketing capabilities and is designed to integrate with a wide range of existing campus systems. Built on Feedback, Designed for Growth The subscription-based model empowers universities to bring essential services in-house efficiently, leveraging a comprehensive suite of 40+ technologies through a single procurement process. EPaaS is intentionally designed to streamline and optimize the entire student lifecycle, specifically catering to the needs of non-traditional and online adult learners. Dan Janick, CEO of Elsmere Education, states: "EPaaS is a game-changer in terms of ROI. We've created a flexible, scalable solution that gives universities complete control and empowers internal teams to be more agile. It's the ultimate enablement model for driving efficiencies, increasing enrollment, and boosting student retention." Addressing Common Challenges Elsmere Education recognizes the challenges faced by university leaders in meeting the unique needs of non-traditional students and online adult learners. EPaaS addresses common challenges, including reliance on campus systems built for traditional students, lack of a CRM platform, and manual workflows hindering efficient student journey execution and monitoring. EPaaS Delivers Tangible Results 360-degree business intelligence: Make data-driven decisions for improved performance across the student lifecycle. Real-time marketing metrics: Optimize your marketing efforts and maximize enrollment yield. Increased staff productivity: Streamline processes and free up your team to focus on student success. Elsmere Education is your partner in online education success. Contact us today to learn how EPaaS can transform your institution.

Read More

Education Technology, Online Education, Continuing Education

2U Partners with University of Surrey to Launch 15 Online Master's Degrees

PR Newswire | February 01, 2024

2U, Inc, the company behind global online learning platform edX, today announced a new partnership with the University of Surrey to launch and support the delivery of online master's degrees and online professional certificate programs. An initial five online degree programs will welcome students in 2024, with a portfolio of at least 15 master's degrees and at least 15 professional certificate programs being delivered by 2026. This will expand access to this highly ranked UK university for students worldwide. Surrey's partnership with 2U will deliver Surrey Online Learning: an acceleration and transformation of the university's provision of online learning. 2U's expertise will help Surrey establish a scalable model and quickly expand its digital capabilities to worldwide audiences. The collaboration aligns with the university's mission to expand access to life-changing education and personal and professional success. "We're partnering with 2U and their edX platform to accelerate Surrey Online Learning provision," said Professor Tim Dunne, Provost and Senior Vice-President at the University of Surrey. "The University of Surrey has global strength in innovation and research, and is renowned for being one of the best universities in the UK for delivering excellence in teaching and employability. Through Surrey Online Learning, we will offer flexible and affordable educational pathways that are compatible with and relevant to modern careers, combining accessibility with strong student outcomes." Surrey's suite of online degrees will build on the success of its on-campus programs, with the online curriculum developed in partnership with LearningMate. The first five degrees expected to launch in 2024 will be in the areas of artificial intelligence, business, psychology, marketing, and sustainability. The professional certificate programs, which will focus on technology, healthcare, business, communications technologies, and sustainability, will provide learners with an opportunity to build and enhance critical professional skills on their way to determining if a full degree in a corresponding subject is part of their educational journey. "2U prides itself in being a digital transformation partner that can support strategic long-term thinking, accelerate innovation, and help drive positive student outcomes across new formats and modalities," said Andrew Hermalyn, President of the Degree Program Segment at 2U. "The University of Surrey has major ambitions to expand its online learning capabilities, and we are honored to be their partner to help build their online presence from the ground up." "LearningMate is honored to partner with the University of Surrey on its transformative online learning initiative in collaboration with 2U. We're excited to contribute to the development of cutting-edge online master's degrees and professional certificate programs that align with Surrey's commitment to excellence," said Prasad Mohare, Senior Vice President at LearningMate. "Our focus on innovation and accessibility will be showcased in the initial offerings. LearningMate is dedicated to supporting Surrey in expanding access to impactful, career-relevant learning opportunities in the evolving landscape of online education." Today's announcement builds on the continued demand for 2U's flexible degree partnership model, which gives universities the choice of selecting different bundles of services according to their needs.

Read More

Corporate Education and Training, Online Education

Academic Partnerships Completes Acquisition of Wiley University Services

PR Newswire | January 02, 2024

Academic Partnerships (AP), a company that assists primarily regional public universities in expanding access and impact by supporting their online programs, today announced that it has successfully completed its acquisition of Wiley University Services, a line of business previously owned by Wiley (NYSE: WLY). The combined company will support over 125 colleges and universities in 40 U.S. states and internationally. "AP is in the business of transforming lives through education, and the acquisition of Wiley University Services better enables us to do just that," said Fernando Bleichmar, Chief Executive Officer of AP. "This is an exciting day as we combine our talent, capabilities, and resources to more effectively meet the growing demand for high-quality, affordable online degree programs and ensure our university partners and their students thrive." AP primarily assists regional public universities with launching and maintaining their online programs. It is committed to expanding access to high-quality, high-return on investment, affordable, and workforce-relevant online education, especially for working and adult students. Wiley University Services works with institutions to deliver career-connected education programs aimed at helping students achieve their goals. With the completion of the acquisition, the combined company will provide universities with a best-in-class partner to support them in delivering programs online so more students can access affordable education, improve their careers, and meet employer and community needs. The combined company will deliver new strategic benefits to university partners and their students, including: Additional resources to support and scale high-demand, affordable online degree programs in critical areas like nursing, teaching, business, technology, and public administration for both regional public and private nonprofit universities; Enhanced infrastructure and technology to serve a diverse student population, including working adults, through graduation; Improved opportunities across the university partner network; and Advanced technology and enhanced support services based on best practices from a combined company.

Read More

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