Will graduates’ emotional intelligence outweigh AI capabilities?

Study International | October 14, 2019

Anywhere, at any time, the capabilities and competence of Artificial Intelligence (AI) has the potential to threaten an employee’s role and an employer’s style of working. Recent statistics surrounding the correlation between AI and employment in the Capgemini survey reveal that an increasing number of employers are turning to AI devices heighten their company’s impact.Interviewing more than 12,000 consumers and 1,000 executives from consumer products and retail, financial services and automotive organisations, the Capgemini Smart Talk report unravels plenty of fascinating findings. For instance, when discussing conversational AI chat bots, 76 percent of the organisations interviewed have seen quantifiable benefits from their voice and chat initiatives, while 58 percent claimed that these benefits met or exceeded their expectations. Compared to last year, the number of consumers using voice has shown a meaningful increase and the report emphasises that customers are increasingly preferring to use voice assistants throughout the consumer journey. To leverage their grasp of consumer appetites, the organisations appear to be trying to find the right balance between human and robotic interactions, but this still threatens the existence of human-based roles in their companies.

Spotlight

The Anthology Education and Research Center has engaged with four leading higher education data practitioners who work daily to support their institutions and their students. They represent different roles and work in a varied set of institutional types. Their extensive experience provides them with unique perspectives on how data can be used across the many dimensions of a modern university.

Spotlight

The Anthology Education and Research Center has engaged with four leading higher education data practitioners who work daily to support their institutions and their students. They represent different roles and work in a varied set of institutional types. Their extensive experience provides them with unique perspectives on how data can be used across the many dimensions of a modern university.

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EdisonLearning Partners Game Learning

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