Why New Manager Training No Longer Works In 2019

forbes | January 08, 2019

We are experiencing the biggest shift in corporate training and development of the last 30 years, and it is disrupting our entire approach to new manager training and leadership development.Our industry groups and analysts are begging us to pay attention. The Association for Talent Development calls is Revolution 4.0. Industry guru Josh Bersin describes it as a “typhoon.�� What we are experiencing is actually a double shift of generational change and technology breakthroughs.We all know that millennials are upon us. As baby boomers retire at a record pace, and millennials (age 25 to 35) come rushing in, they’ll form 50% of the workforce in just two years and 75% of the workforce by 2025. While the press and trend-following keynote speakers have been answering, “How do we manage those darn millennials,” time has passed and those millennials are now becoming managers themselves.

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This whitepaper explores how eLearning providers (Learning Management Systems, Training Management Systems, Learning Experience Platforms, and content providers etc.) can convert these challenges into opportunities by prioritizing the customer experience (CX) to increase customer satisfaction and profitability.

Spotlight

This whitepaper explores how eLearning providers (Learning Management Systems, Training Management Systems, Learning Experience Platforms, and content providers etc.) can convert these challenges into opportunities by prioritizing the customer experience (CX) to increase customer satisfaction and profitability.

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CORPORATE EDUCATION AND TRAINING

Universal Technical Institute Offers Free Skilled Trades Training to High School Juniors

PRnewswire | May 23, 2023

Universal Technical Institute (UTI), a division of Universal Technical Institute, Inc. and a leading workforce solutions provider of transportation, skilled trades and energy education programs, is bringing its "Summer Ignite" program back to help high school juniors make critical decisions about their post-secondary educational options. The free, three-week program is the same introductory technician course taken by new UTI students. Once completed, participating high school students can test to earn course credit that can be applied if they enroll at UTI, lowering their cost of attendance. "Our free Ignite program introduces a new generation of young students to a UTI education and the fulfilling career opportunities that await in the skilled trades," said UTI Division President Tracy Lorenz. "It's critical that we bring programs like this to our campuses, so that we can deliver the trained technicians our employer partners need. But it's also important that we provide prospective students with opportunities to fund their education." UTI campuses also host high school students for competitions such as Skills USA and the Top Tech Challenge/Auto Tech Challenge, giving them a chance to win tuition grants. A total of over $710,000 in grants was awarded in 2022 through these competitions, which are held on an annual basis. High school seniors are also encouraged to apply for the "American Dream Grant." Participants can earn a grant up to $2,500, with a total of $475,000 available annually to 380 students maximum. Grant awards are based on how students do on a written test containing both academic and technical questions. "It's encouraging to see growth in these competitions and in our 'Summer Ignite' program as we open students' eyes to the demand for skilled workers," continued Lorenz. "It's promising to see so many motivated, goal-driven young people willing to spend part of their summer taking our classes, learning new skills and getting a jumpstart on a technical education." Participating campuses and program dates include: • UTI-Austin (TX): June 26-July 14; July 17-August 4 • UTI-Avondale (AZ): June 5-June 23 • UTI-Bloomfield (NJ): July 17-August 4 • UTI-Dallas (TX): June 26-July 14; July 17-August 4 • UTI-Exton (PA): July 17-August 4 • UTI-Lisle (IL): June 5-June 23; June 26-July 14 • UTI-Long Beach (CA): June 5-June 23; June 26-July 14 • UTI-Miramar (FL): June 26-July 14 • UTI-Orlando (FL): June 5-June 23 • UTI-Rancho Cucamonga (CA): June 26-July 14 • NASCAR Technical Institute (NC): July 17-August 4 About Universal Technical Institute, Inc. Universal Technical Institute, Inc. (the "Company") was founded in 1965 and is a leading workforce solutions provider of transportation, skilled trades and healthcare education programs, whose mission is to serve students, partners, and communities by providing quality education and support services for in-demand careers across a number of highly-skilled fields. The Company is comprised of two divisions: Universal Technical Institute ("UTI") and Concorde Career Colleges ("Concorde"). UTI operates 16 campuses located in 9 states and offers a wide range of transportation and skilled trades technical training programs under brands such as UTI, MIAT College of Technology, Motorcycle Mechanics Institute, Marine Mechanics Institute and NASCAR Technical Institute. Concorde operates across 17 campuses in 8 states, offering programs in the Allied Health, Dental, Nursing, Patient Care and Diagnostic fields.

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TALENT DEVELOPMENT

Ed-Tech Company eNotes Launches AI Fact Check Service to Pair with AI “Instant Answers”

Businesswire | May 12, 2023

AI is sweeping education, but fact-checking remains a serious issue. AI systems can produce incredible results that can legitimately help students learn, but they can also amplify incorrect data and cause harm to students looking for a quick and easy answer. eNotes has decided to dual-track its online educational software by marrying the best of both worlds – AI tools with human direct help. We are excited to announce the launch today of the new and improved enotes.com. As one of the internet's most-visited Literature and Humanities websites, eNotes has been a leader in the online education space for over a decade. With the integration of customized features using GPT-4 technology, we continue our tradition of innovation and excellence. Our new website includes two launch products: Essay Outlines and Instant Answers. Essay Outlines helps students come up with the best possible essay outline to begin their writing journey, while Instant Answers uses our vast content library, combined with AI technology, to provide instant answers to any possible question a student may have about any book, author, historical period, or other educational question. These answers can be instantly fact-checked by our network of educators, ensuring the accuracy of the generated information. This unique feature allows students to harness innovative technology in a safe, academic environment where Educators are present to fact-check and critique the AI output. Every eNotes member gets unlimited access to AI answers and can purchase fact-checks as part of their subscription. We’ve posted a real fact check on our blog to show just how this process works. All the published content on enotes.com is written by experienced educators and fact-checked by our in-house editing team. Our new AI products work in tandem with our vast content library to generate information and outlines, creating a best-of-both-worlds educational experience. All AI answers directly link to existing, human-written eNotes content. We are proud to offer a free trial for anyone to test our new and improved enotes.com, which will allow students and teachers alike to use AI to generate starting points for research or continue their journey using our premium education content and educator services. We are confident that these new features will further enhance the user experience and continue our mission to provide valuable resources to students around the world. eNotes.com’s CTO, Matthew Fonda, had this to say about the product launch: “At eNotes, we believe that a personalized learning experience is key to a good education. Our Homework Help service has succeeded in connecting students with real educators, but scale has always been a challenge. When we discovered GPT-4 and the quality of answers it provided, we knew this would be a game changer for education. Students can ask unlimited questions and get the personalized help they need. This pairs perfectly with our existing network of educators; when students need additional help, they can get their AI answers fact checked and expanded upon by a real human. We are very excited about this new feature and excited to see the impact it has on education.” eNotes is available with a 48-hour free trial and is $14.95 per month after that. Each subscription comes with one fact-check per month and the ability to purchase more depending on the user’s needs. About eNotes Whether you're studying, teaching, or simply enjoying a book, we're here to help. Our summaries and analyses are written by experts and our teaching resources are written by real educators. All of our content is edited by our in-house editorial team to ensure that everything we create, from a study guide to a curriculum plan, is academically rigorous and rewarding for students and teachers alike.

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CORPORATE LEARNING SYSTEMS

General Assembly and LHH Join Forces to Help Employers Recruit, Train, and Deploy Diverse Tech Talent At Scale

PRnewswire | May 16, 2023

General Assembly (GA) today announced the launch of GA Talent, a new division created within global talent solutions provider LHH to close persistent skill gaps as demand for tech talent increases across a range of industries. GA Talent's flagship solution, known as Recruit-Train-Deploy (RTD), is designed to help businesses build stronger and more diverse tech talent pipelines while also creating new pathways into resilient, high-wage roles for aspiring tech workers. "Business leaders today are facing an economic landscape defined by uncertainty. But one thing that's clear is that the old methods of recruitment and talent acquisition aren't working," said Roger Lee, Chief Sales and Marketing Officer at General Assembly. "As market demands fluctuate and the economy continues to shift, we're launching RTD to meet businesses where they are, and to unlock opportunities for tens of thousands of workers with the skills to succeed in high-demand tech roles. This is about helping tech talent leaders look outside traditional talent pools to not just find and recruit competitive tech candidates at scale — but also equip them with the skills needed to succeed in a changing world of work." According to GA's recent "State of Talent Acquisition 2023" report, more than nine in 10 tech hiring managers are not completely confident that their current approaches to recruiting and hiring will be enough to fill open roles in fields like software engineering, data analytics, and UX design. GA and LHH are launching the RTD solution to address this challenge head-on, providing employers with new hiring systems that can reduce costs and fill more specialized junior tech roles from a large and fast-growing talent pool. GA Talent will fully harness the power of GA's parent company, The Adecco Group, by bridging GA's industry-leading tech training models with cutting-edge Recruitment Solutions from global talent solutions provider LHH. Drawing on decades of combined experience sourcing, training, and deploying talent into higher-paying technology jobs, the two companies will play an active role in connecting companies with reliable pipelines of junior tech talent; improving performance and retention rates through mentorship and training aligned with each client's tech stack; and saving financial resources with more flexible and scalable onboarding and talent management processes. At a time of declining college enrollment, GA Talent's Recruit-Train-Deploy solution will enable employers to look outside an increasingly limited university graduate pool for non-traditional, new-to-technology talent by connecting them directly to approximately 5,000 new graduates per year as well as GA's global community of nearly 100,000 alumni. Candidates will be directly deployed to employers on a 12-18 month contract basis, during which GA and LHH will cover all HR costs and processes – including benefits, competitive hourly pay, holiday pay and sick leave, as well as coaching services for talent over the course of their contract – streamlining and speeding up the process of vetting, onboarding and retaining new talent. "Amidst growing demand for workers with technology skills, even outside of traditional tech industries, GA is doubling down on its commitment to connecting employers with job-ready, diverse junior talent," said Shannon Adams, Global Head of Client Solutions for GA Talent. "By bringing together GA's best-in-class technology training with LHH's leading-edge recruiting solutions, we're taking an entirely new approach to helping companies build their future workforce while also expanding access to opportunities for career and economic mobility." About General Assembly: Since 2011, General Assembly (GA) has launched the technology careers of tens of thousands of diverse individuals and cultivated emerging tech talent pipelines for hundreds of the world's leading employers. As featured in The Economist, Wired, and The New York Times, GA offers bootcamps, digital upskilling, apprenticeships, and other career onramps into today's most in-demand jobs in web development, data, design, and more. Part of global HR solutions giant The Adecco Group, GA has become a leading provider of world-class technical training, equitable job opportunity, and social impact. GA has been recognized as one of Deloitte's Technology Fast 500, and a Fast Company World-Changing Idea, as well as the #1 Most Innovative Company in Education.

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