What's Next: Will the pandemic dampen interest in tuition benefit programs?

Tuition benefit programs aren't new, but several high-profile examples have made headlines in the last few years as indicators that companies are changing how they use education support. Beyond attracting workers, these programs are designed to retain them and help employers expand and diversify their talent pipelines.This is particularly true in the retail and food service sectors, where competition for frontline workers was fierce in a strong economy and job-hopping was common. Such programs typically require employees to work at the company for several months before starting and then maintain a certain hourly threshold as they complete the program. In exchange, workers can earn a credential for free or at little cost.

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