TEAMDYNAMIX NAMED CODIE FINALIST FOR IT SERVICE MANAGEMENT (ITSM)

TeamDynamix | April 02, 2020

TeamDynamix has been named a 2020 SIIA CODiE Award finalist in the IT Service Management category. Finalists represent the best products, technologies, and services in software, information and business technology. TeamDynamix offers IT Service Management (ITSM) together with Project Portfolio Management (PPM) on one platform.

Spotlight

This whitepaper explores how eLearning providers (Learning Management Systems, Training Management Systems, Learning Experience Platforms, and content providers etc.) can convert these challenges into opportunities by prioritizing the customer experience (CX) to increase customer satisfaction and profitability.

Spotlight

This whitepaper explores how eLearning providers (Learning Management Systems, Training Management Systems, Learning Experience Platforms, and content providers etc.) can convert these challenges into opportunities by prioritizing the customer experience (CX) to increase customer satisfaction and profitability.

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EDUCATION TECHNOLOGY

Brainly’s New AI-powered Capabilities Enable a Personalized Learning Experience for Every Student

Brainly | April 21, 2023

Post-pandemic, schools grapple with teacher shortages, frustrated parents and declining student test scores. And now, we are heading into the most stressful time of the school year. Brainly, the leading global learning platform for all school subjects and grades, announces help is on the way: new AI-enabled features that provide homework help where and when students—and their parents—need it. AI-powered products explicitly developed to assist teachers will be released later this year. These newest features build on Brainly's Knowledge Base of over 250 million high-quality and accurate answers, generated from its moderated student and expert communities. The AI powering the new capabilities, developed with OpenAI's GPT-4 technology, uses that Knowledge Base to provide an even more dynamic, personalized and effective learning experience. Learners now have the option to “Simplify” or “Expand” answers and “Ask a Follow-up Question” and receive personalized content based on their understanding of a topic. Also debuting is Ginny, Brainly's digital mascot, who is always at the ready to guide students and parents to ensure they get the AI-powered help they need. Personalized help for all students “This time of year is always stressful for parents, students and teachers,” said Bill Salak, Chief Technology Officer at Brainly. “Instead of arguing whether AI belongs in education—a moot point since it's already here—let's use AI to help mitigate those stressors. With these latest additions to our feature suite, we put AI-powered learning tools in the student’s pocket, enabling them to get the homework help they need to deepen their understanding of a topic. It's about getting students the help they need when they leave the classroom.” Learners can now ask for simplified answers to their questions or opt for more in-depth solutions that explore complex topics. They can also ask follow-up questions for more information, clarification of a response or a step-by-step solution to a problem. For example, a student may ask, “What are organic compounds?” After receiving an answer, they may want to ask a follow-up question, such as, “Why are they vital to living things?” “This is just the first of the new AI-powered features we are releasing as we move forward on our vision of giving every student access to personalized learning,” said Salak. “Stay tuned for new product releases that will bring our AI-powered technology to teachers, enabling even more students to benefit from our learning platform.” About Brainly Brainly is a leading learning platform worldwide with the most extensive knowledge base for all school subjects and grades. Hundreds of millions of students, parents and educators rely on Brainly as the proven platform to accelerate understanding and learning. Based in Kraków, Poland, with offices in New York City and Barcelona, Brainly apps and websites are visited by users from over 35 countries. Brainly is backed by Prosus, Point Nine Capital, General Catalyst, Runa Capital, Learn Capital and Kulczyk Investments.

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TALENT DEVELOPMENT

Ed-Tech Company eNotes Launches AI Fact Check Service to Pair with AI “Instant Answers”

Businesswire | May 12, 2023

AI is sweeping education, but fact-checking remains a serious issue. AI systems can produce incredible results that can legitimately help students learn, but they can also amplify incorrect data and cause harm to students looking for a quick and easy answer. eNotes has decided to dual-track its online educational software by marrying the best of both worlds – AI tools with human direct help. We are excited to announce the launch today of the new and improved enotes.com. As one of the internet's most-visited Literature and Humanities websites, eNotes has been a leader in the online education space for over a decade. With the integration of customized features using GPT-4 technology, we continue our tradition of innovation and excellence. Our new website includes two launch products: Essay Outlines and Instant Answers. Essay Outlines helps students come up with the best possible essay outline to begin their writing journey, while Instant Answers uses our vast content library, combined with AI technology, to provide instant answers to any possible question a student may have about any book, author, historical period, or other educational question. These answers can be instantly fact-checked by our network of educators, ensuring the accuracy of the generated information. This unique feature allows students to harness innovative technology in a safe, academic environment where Educators are present to fact-check and critique the AI output. Every eNotes member gets unlimited access to AI answers and can purchase fact-checks as part of their subscription. We’ve posted a real fact check on our blog to show just how this process works. All the published content on enotes.com is written by experienced educators and fact-checked by our in-house editing team. Our new AI products work in tandem with our vast content library to generate information and outlines, creating a best-of-both-worlds educational experience. All AI answers directly link to existing, human-written eNotes content. We are proud to offer a free trial for anyone to test our new and improved enotes.com, which will allow students and teachers alike to use AI to generate starting points for research or continue their journey using our premium education content and educator services. We are confident that these new features will further enhance the user experience and continue our mission to provide valuable resources to students around the world. eNotes.com’s CTO, Matthew Fonda, had this to say about the product launch: “At eNotes, we believe that a personalized learning experience is key to a good education. Our Homework Help service has succeeded in connecting students with real educators, but scale has always been a challenge. When we discovered GPT-4 and the quality of answers it provided, we knew this would be a game changer for education. Students can ask unlimited questions and get the personalized help they need. This pairs perfectly with our existing network of educators; when students need additional help, they can get their AI answers fact checked and expanded upon by a real human. We are very excited about this new feature and excited to see the impact it has on education.” eNotes is available with a 48-hour free trial and is $14.95 per month after that. Each subscription comes with one fact-check per month and the ability to purchase more depending on the user’s needs. About eNotes Whether you're studying, teaching, or simply enjoying a book, we're here to help. Our summaries and analyses are written by experts and our teaching resources are written by real educators. All of our content is edited by our in-house editorial team to ensure that everything we create, from a study guide to a curriculum plan, is academically rigorous and rewarding for students and teachers alike.

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EDUCATION TECHNOLOGY

Relativity to Enhance Access to Education and Technology with Support from Microsoft

PRnewswire | May 08, 2023

Relativity, a global legal technology company, today announced it is working with Microsoft Corp. to expand the impact of its programs, Justice for Change and Relativity Academic Partners. Relativity and Microsoft will work together to accomplish Relativity's mission of empowering communities through providing access to the education, technology, and resources necessary for a more equitable society. "We are deeply committed to driving better outcomes through our social impact programs and are honored and excited that Microsoft has taken notice of our work as well as felt inspired to get involved," said Phil Saunders, CEO of Relativity. "Microsoft's generous investment will directly support our ongoing efforts to power the pursuit of justice and expand legal technology education." Microsoft will support Relativity's social impact programs, Justice for Change and Relativity Academic Partners and further advance Relativity's existing work with nonprofits and academic institutions and strategically expand access to better achieve program goals. They will establish volunteer opportunities and community engagement projects for employees to nurture the communities in which they live and work. "Supporting social programs for justice and expanded legal technology education is important to Microsoft and we are proud to work with Relativity on these issues," says Justin Spelhaug, Vice President of Tech for Social Impact, part of Microsoft Philanthropies. "Modern cloud technology is a key component to ensuring students and policy makers have the tools they need to advance racial and social justice." Relativity's Justice for Change program provides the company's SaaS product, RelativityOne, free of charge to organizations tackling legal cases and academic and policy research related to racial and social justice. The Relativity Academic Partner program offers professors access to practice-ready curricula and Relativity software, enabling students to gain early exposure to the knowledge and skills needed to be indispensable to their future employers. "It's amazing to see what's possible when we align our resources with other companies like Relativity who are looking to make an impact in the community that's both palpable and enduring," said Nisaini Rexach, Manager, Community Engagement, Microsoft Philanthropies. "Thrilled to support Relativity in this capacity." "Relativity's commitment to making a difference not only positively impacts the communities we serve, it also creates opportunities for fellow organizations to join forces and amplify their work," said Colleen Costello, Head of Social Impact at Relativity. "We appreciate Microsoft's incredible generosity and look forward to collaborating to make an even greater impact." Today's news builds on Relativity and Microsoft's existing work to bridge technology with social impact initiatives. About Relativity Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200.

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