Reauthorizing the Higher Education Act: Strengthening accountability to protect students and taxpayers

brookings | April 10, 2019

Chairman Alexander, Ranking Member Murray, and Members of the Committee, thank you for the opportunity to testify today.While federal loans and grants play a central role in financing valuable investments in education, especially for low- and middle-income families, not all institutions or programs lead to success. Lending money to someone to attend an educational program with a demonstrated record of failure only harms the student. Unpayable loan burdens not only cost taxpayers, but they haunt borrowers for years. Poor student outcomes are caused by low-quality institutions and programs. At any given college, students from low- and high- income families have similar earnings and repayment outcomes. As a result, colleges level the playing field across students with different socioeconomic backgrounds—often lifting all boats, but sometimes sinking them. While disadvantaged students are concentrated in programs with poor outcomes, the research is clear about the direction of causality. The problem is the schools, not the students.

Spotlight

Technology has created a new learning economy where graduates will be valued less by what they know and more by what they can learn. Content still matters, but we now need to focus more on the process of change.

Spotlight

Technology has created a new learning economy where graduates will be valued less by what they know and more by what they can learn. Content still matters, but we now need to focus more on the process of change.

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ONLINE EDUCATION

Learning Pool acquires True Office Learning to bring adaptive learning to the Learning Experience Platform

Learning Pool | January 07, 2022

Learning Pool, the U.K. based leader in learning technology, today announced the acquisition of True Office Learning, the award-winning adaptive compliance technology firm based in New York City. True Office Learning is the creator of award-winning adaptive eLearning and behavioral intelligence technology that measurably improves performance in organizations around the world. Specializing in predictive insight and targeted remediation, True Office Learning has become the go-to disruptor in compliance helping a wide range of Fortune 100 clients like Pfizer, Mondelez and Cargill create award winning programs that proactively manage risk and drive better business outcomes. True Office Learning's adaptive compliance learning, produced by in-house specialists to US Department of Justice standards, has been deployed to more than 17 million users in 65 languages. Saving clients hundreds of millions of hours in seat time by adapting learning to individual needs and providing previously unattainable insights, True Office Learning increases the efficiency of learning programs by 30-50% while ensuring users are prepared to make effective decisions in navigating critical risks and legislative requirements. Speaking about the acquisition, Learning Pool CEO Ben Betts said, "True Office Learning represents a significant step in our journey to create extraordinary outcomes for companies who invest in learning. The True Office Learning team has developed the most trusted and innovative offering in the compliance space today and we couldn't be more excited about bringing the technology and team into our Stream Learning Suite." "True Office Learning has changed the way compliance teams think about training and data in just a few short years, since spinning out from the New York Stock Exchange. Having accelerated the adoption of our adaptive, insights-focused technologies to serve more than 300 leading organizations, we have shifted compliance training from "check the box" to measurable, personalized experiences that yield actionable intelligence on the learners. The opportunity to combine our solutions with Learning Pool's LXP technology, Stream, represents a significant leap forward for our combined customers. We are excited to take our shared passion for innovation, customer centricity and delivering extraordinary outcomes forward to build the future of enterprise learning." Neha Gupta, True Office Learning CEO Ben Betts added "Most large companies rely on legacy LMS platforms to deliver the nuts and bolts of learning, significantly limiting what they can measure, personalize and automate within eLearning experiences. But together, Learning Pool and True Office Learning will be able to demonstrate the advantages of delivering compliance learning through an LXP to meet critical business needs today, whilst also preparing the workforce for tomorrow. In the past two years, the way we work and learn has changed dramatically, and our aim is to lead the way in reshaping the new workplace learning landscape." As companies turn increasingly towards Learning Experience Platforms and the use of Artificial Intelligence in their learning solutions, the need for actionable, smart data to underpin personalised learning is becoming clear. Mark Lynch, Chief Product Officer at Learning Pool, said "True Office Learning has found a way to develop an action-orientated compliance solution that yields great data for clients while optimizing seat-time. The behavioural insights that a company can use to measure and manage risk through True Office Learning's solutions can also be used behind the scenes to tailor and personalise the learning experience for others. Learning Pool has put data at the heart of our strategy for years, True Office Learning builds upon this platform to give us an unrivalled base from which to innovate and continue to deliver meaningful results by using AI and increasingly advanced machine learning techniques". True Office Learning is the fifth acquisition by Learning Pool in as many years and adds significant capacity and capability to the Group's North American business. About Learning Pool Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Supporting the evolving ambition of more than 1,100 businesses investing in learning experiences for over 5 million global learners, Learning Pool's suite provides everything needed to build, manage, and deliver workplace learning. The company offers an unparalleled customer experience, delivered by more than 300 expert colleagues based in the UK and USA, working to bring each customer's unique vision for learning and development to life. In the last year, it has featured on 14 eLearning Industry lists for excellence in its field and achieved a double-award win at the 2021 Brandon Hall Excellence Awards, including Gold for Technology Innovation, and double Gold in the Stevie Awards for Outstanding Customer Service. Recognised as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you'll find Learning Pool. About True Office Learning Driving elevated employee performance for more than 300 leading organizations, True Office Learning is the creator of award-winning adaptive learning and behavioral intelligence technology for the enterprise that is designed to work with any learning management system. Its cloud-based, platform-independent software transforms boring, passive training into active, learn-by-doing digital experiences that yield previously immeasurable behavioral insight and predictive analytics for the organization. With an unwavering focus on the human element and quantifiable efficacy to drive better business outcomes, True Office Learning builds better businesses by helping employees be their best selves. True Office Learning is based in New York City.

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Macquarie University Partners with Engageli to Deliver High-Quality, Flexible Learning Environments

Engageli | October 20, 2021

Engageli, a virtual learning technology designed to enable superior experiences in higher education, today announced a strategic partnership with Macquarie University, an Australian university and one of the world’s leading academic institutions. The partnership comes at a time when universities are shifting to remote learning as a result of the Covid-19 Delta variant. Macquarie University International College sought a compelling way to not only interact with students studying remotely offshore, but measure and understand class engagement. After teaching online through traditional video conferencing platforms, the team at Macquarie University International College ultimately chose Engageli, as the platform closely replicates the experience of a traditional face-to-face classroom. Engageli also offers increased flexibility for students and faculty in the midst of uncertainty and rapidly changing health and safety guidelines. The pilot program with Macquarie University International College is the first in Australia to implement Engageli. The International College will leverage the virtual classroom technology through its pathway college with students at the diploma level from around the globe. Engageli’s unique features, including flexible table seating arrangements — designed to replicate, and even surpass, a traditional classroom — will foster engagement and peer-led learning, ensuring students interact throughout a class. In addition, embedded polling and note-taking, as well as Q&A and chat functions, will further drive quality learning outcomes. “Engageli will be invaluable as we continue to strive to provide the best learning and teaching experiences for our students. We were drawn to Engageli’s fresh look that closely replicates the classroom experience, along with the built-in polling functionality and the ability for students to add screenshots of what the teacher is displaying to their personal notes. We were also keen to take advantage of the analytics and to be able to leverage this capability to incentivise student engagement.” Dr. Pamela Humphreys, Director, Macquarie University International College and English Language Centre Macquarie University International College will use the Engageli platform across a range of classes, including Critical Thinking and Introduction to Engineering. With this partnership, the College will be able to provide students in Australia and studying offshore online around the world with a range of learning environments that adapt to their individual needs — whether in-person or virtual. “It has been incredibly rewarding to witness how Engageli is helping unlock new models and possibilities of learning for Macquarie University in the midst of the ongoing challenge of the Covid-19 pandemic. We believe that our continued collaboration with this world-leading university to create flexible learning environments will enhance education as a whole not just now, but in the future.” Dan Avida, co-founder and CEO of Engageli Since its inception in 2020, Engageli has accelerated towards its mission to provide superior learning experiences that are engaging, flexible, collaborative, and inclusive. To date, dozens of higher education institutions and tens of thousands of students are using the platform to reimagine the learning experience. About Macquarie University International College The Macquarie University International College offers a seamless entry pathway into undergraduate study for domestic and international students by offering Diploma, Foundation, and Intensive programs which equip students to transition into Macquarie University bachelor courses. About Macquarie University Ranked among the top one percent of universities in the world, Macquarie University is considered one of Australia’s best, producing graduates that are among the most sought-after professionals in the world. With a strong tradition of innovation and exploration, we continue to break new ground with research ranked in the top one percent in the world. Uniquely located in the heart of Australia’s largest high-tech precinct, Macquarie University brings together 40,000 students in one exciting hub of discovery. Over AU$1 billion has recently been invested in our facilities and infrastructure so our students can thrive in learning environments that are inspiring and switched on to the latest digital technologies. About Engageli Engageli is advancing the higher education industry globally by improving virtual teaching and learning experiences. Its premiere cloud-based, multimodal digital learning technology creates flexible, inclusive, secure environments optimized for student connections and active learning. Founded in 2020 by Daphne Koller, Co-Founder of Coursera, Dan Avida, and Serge Plotkin, Engageli has raised over $47 million in funding.

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CORPORATE LEARNING SYSTEMS

Rosetta Stone and HIAS Extend Partnership Providing Free Language Learning Lessons to Refugees During Global Resettlement Efforts

Rosetta Stone | December 14, 2021

Rosetta Stone, the world's leading language learning brand, and HIAS, the international Jewish humanitarian organization, have extended their partnership to provide HIAS' refugee clients with free language learning software. Through the collaboration, Rosetta Stone donated 500 subscriptions that will help newly resettled refugees acquire language skills, more easily integrate into local communities, and open pathways to economic inclusion. The UN Refugee Agency estimates that nearly 2 million people were forced to flee their homes during the first six months of 2021. Notably, forced migration is not specific to any one geographic region: Humanitarian crises around the globe are putting people at extreme risk; asylum seekers and refugees are braving unsafe conditions to start new lives; and political unrest is creating entire populations of stateless people with little emergency assistance. HIAS is uniquely qualified to address the modern refugee crisis and has helped more than 4.5 million people escape persecution. The organization facilitates application processes, resettles the most vulnerable people from all over the world, and works with U.S.-based social-service organizations to welcome refugees into local communities. HIAS first partnered with Rosetta Stone in 2019 to help refugees more easily enter into American society through language instruction. Rosetta Stone and HIAS then extended their collaboration in 2021 to continue assisting HIAS' clients with their education, social integration efforts and employment opportunities. HIAS and its clients have access to language lessons in 25 languages, including English, Arabic, Spanish, and more. "Our partnership with Rosetta Stone has given refugees additional tools to acclimate to their new lives and navigate the resettlement process with increased confidence and language skills. We are excited to continue this partnership and continue to provide opportunities to our staff and clients to communicate more easily and create welcoming communities." Mark Hetfield, President and CEO of HIAS Bahati Buzindu, a refugee from the Democratic Republic of the Congo and HIAS client, shared, "Rosetta Stone is really helping me understand what other people are talking about, and I've been encouraging—and teaching—other refugees to use it, too!" "Refugees come from all walks of life: They are doctors and farmers, interpreters and caregivers; some speak multiple languages, while others were denied a formal education. Regardless of a person's skill set, adjusting to a new home is incredibly difficult, especially after being forced to flee one," said Jennifer Gu, COO of IXL Learning, Rosetta Stone's parent company. "HIAS and Rosetta Stone's partnership is an important step toward helping resettled people grow new language skills, and empowering them to ease into communities and lead independent lives." Through Rosetta Stone, learners practice new languages in an immersive environment that helps them build the fluency and confidence to speak. Lessons are filled with real-world images and audio from native speakers that accelerate language acquisition. Additionally, the TruAccent speech engine compares voices to native speakers, gives immediate feedback on pronunciation, and helps refugees feel confident participating in real-world conversations. As part of the partnership, Rosetta Stone also provides HIAS employees with training on how to effectively administer language learning to users for maximum effectiveness. Additionally, HIAS and its affiliate network staff use Rosetta Stone to learn the native languages of the refugees they support, to better understand them and serve their needs. About Rosetta Stone Rosetta Stone is dedicated to changing people's lives through the power of language education. The company's innovative digital solutions drive positive learning outcomes for the inspired learner at home or in schools and workplaces around the world. Founded in 1992, Rosetta Stone uses advanced digital technology to help all types of learners read, write, and speak 25 languages. Rosetta Stone joined the IXL Learning family of brands in 2021. About HIAS HIAS is the international Jewish humanitarian organization that provides vital services to refugees and asylum seekers in 16 countries. We advocate for the rights of all forcibly displaced people to rebuild their lives and seek to create a world in which they find welcome, safety, and opportunity.

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