PRnewswire | March 24, 2023
Anthology, a leading provider of education solutions that support the entire learner lifecycle, today announced the launch of the new Anthology Education and Research Center thought leadership and research website. The site is the latest initiative by the Center to support the education and education technology communities via actionable research and thought leadership.
Through original research, surveys, and white papers as well as engaging panel discussions and leadership forums, the Center will host an array of valuable expert information on topics that impact the global education community.
"We are thrilled to facilitate this incredibly valuable thought leadership and research that connects higher ed and edtech experts, institutions and influencers on critical topics impacting, and shaping global education," said Jim Milton, Chairman and CEO of Anthology. "As Anthology's mission is to inspire and enable an infinite world of learning without boundaries, we are doubling down on our commitment as an industry leader to partner with the global education community to move these conversations forward."
Following its 2022 "Policy & Practice Webinar Series," the Center presents its latest series, "Harnessing the Power of AI in Education," that includes three blog publications and will culminate with an AI/ChaptGPT panel discussion on March 28 at 3:00 p.m. ET. Academic and faculty leaders from Georgetown University, the University of Chicago Illinois, and Texas Tech University will join Dr. Rob Robinson and Dr. Justin Louder from Anthology to discuss how AI tools like ChatGPT can impact instruction, academic integrity, research methods, business processes, and student support, amid growing concerns of AI tools in higher education.
"Anthology understands the crucial impact higher education has on the global community and that's why we have invested significantly in the Center," said Dr. Darcy Hardy, Associate Vice President for Academic Affairs and Director of the Center. "The upcoming AI/ChaptGPT panel discussion is indicative of how the Center can harness the perspectives of leading experts in their fields, in this case to discuss how AI can be incorporated into instructional strategies and pedagogies."
The Center will closely monitor legislative actions, regulatory issues, and policies that affect higher education and education technology including increasing access to educational opportunities; supporting underserved and at-risk populations; and improving educational efficiencies and outcomes. This includes a focus on teaching, learning, and accessibility; institutional and operational effectiveness; and enrollment, retention, and student success. The Center has a particular focus on Historically Black Colleges and Universities (HBCUs) and community colleges, as well as in global advancement of digital education.
Anthology offers the largest EdTech ecosystem on a global scale for education, supporting more than 150 million users in 80 countries. With a mission to provide dynamic, data-informed experiences to the global education community through Anthology Intelligent Experiences™, we help learners, leaders and educators achieve their goals by offering over 60 SaaS products and services designed to advance learning.
PRnewswire | April 11, 2023
Northpass, the leading platform for digital customer education, announced the launch of two essential resources, The Business Case for Digital Customer Education and the Digital Customer Education Impact Calculator, both created for customer success leaders looking to elevate their customer experience and optimize operational efficiency through digital learning.
The customer education industry is experiencing strong growth as macroeconomic pressures have forced B2B companies to rethink how they facilitate their customer success practice more cost-efficiently. The Business Case for Digital Customer Education is the first and only resource that provides insights on how teams can quantify the return on investment (ROI) and impact of digital customer education. It helps leaders understand the benefits of investing in digital customer education, such as reduced expenses and costs, improved productivity for customer success and training teams, and elevated customer experiences, as well as the costs of delaying adoption; namely missed revenue opportunities.
"The Business Case for Digital Education is long overdue," said Sumeru Chatterjee, founder of CustomerEducation.Org, a 4000+ member community of customer education professionals. "Our industry has needed a resource that lays out a clear rationale, ROI and roadmap for customer education, and why it's imperative to invest in it. The Business Case definitely delivers this insight."
The Digital Customer Education Impact Calculator is an interactive tool that can benefit every customer education and customer success leader, whether they are just starting out with digital education or still relying on traditional methods like live training, webinars, and emails. It allows them to evaluate the effectiveness of their current training program and explore the potential impact of incorporating digital strategies. The Calculator delivers specific findings, such as the number of hours a customer success manager could be using more efficiently and the potential cost savings that could be realized; data points to help facilitate decisions on how to allocate resources more effectively.
"Digital customer education is one of the most effective methods for maximizing the efficiency and productivity of forward-thinking customer success teams," said Northpass CEO, Steve Cornwell. "Our new resources help chief customer officers and customer education leaders quantify the direct impact it can have on their business and jumpstart their transition from outdated customer training to modern digital customer education."
Digital customer education has become a go-to option for many innovative companies like Northpass customer, Bonfire Interactive. According to Vy-Vy Nyguen, manager of client enablement at Bonfire, the company saved over 2,000 hours per year by moving its outdated customer education program to Northass and eliminating the need for one-to-one customer training.
Northpass is a market-leading digital customer education platform that empowers businesses to elevate their customer experience and optimize operational efficiency through digital learning. Iconic brands, including Walmart and Johnson & Johnson, in addition to hundreds of growth businesses, like Pipedrive and Freshworks, choose Northpass to power their digital customer academies. Our award-winning platform and expert services give companies a surefire path to transform outdated customer training methods into modern digital education programs that match how customers want to learn today and improve training efficiency, effectiveness, and reach.
PRnewswire | April 06, 2023
Learneo, Inc., an ambitious new platform of productivity and learning businesses and technologies, today announced its acquisition of German-founded LanguageTool, a multilingual writing platform for English, Spanish, and 30 other languages. This acquisition adds to Learneo's robust suite of writing solutions, while also advancing the company's larger international expansion strategy.
"We are committed to supporting builder-driven businesses that help people learn and do more, faster, better, and more affordably—wherever learning occurs," said Andrew Grauer, CEO of Learneo. "The LanguageTool business fits squarely in our investment thesis and accelerates our mission thanks to their values-aligned and ambitious co-founders, their broad customer reach of B2C and B2B clients across the globe, and their unique language and AI expertise."
Globally, most people communicate in more than one language today. Employers are increasingly expecting their employees to engage with colleagues, partners, and customers in multiple languages. In the U.S., for example, 9 out of 10 U.S. employers have reported that they rely on U.S.-based employees with language skills other than English.
Born out of an interest in helping professionals communicate in an increasingly global world, Daniel Naber started LanguageTool as a part of his diploma thesis while studying computational linguistics in 2003. Naber spent many years building LanguageTool in his free time, initially as an open-source project and later as a business when he joined forces with Christopher Blum. Blum had previously founded the spell checking platform, Spellboy, and the two decided to collaborate and unify their experience by co-founding LanguageTool as a business. Today, LanguageTool boasts over 60,000 paying subscribers, including professionals and enterprise clients, and millions more free users across Europe and Latin America.
"Having built LanguageTool over the course of the last 20 years, it has been exciting for us to find a partner so clearly aligned with our mission who also understands our advanced technology and can support our continued innovation in a moment of rapid technological evolution," said Naber. "Joining the Learneo team and having the ability to work alongside talent with phenomenal writing and AI expertise to accelerate our vision is a dream come true. We are deeply motivated by the possibilities that lie ahead!"
With this acquisition, Learneo now comprises seven distinct business lines: CliffsNotes, Course Hero, LanguageTool, LitCharts, QuillBot, Scribbr, and Symbolab. Individually, and together, Learneo's platform of businesses is pioneering advances in a wide range of applications for emergent technologies, including the use of AI to improve people's written communications, reading, and math skills, whether they are in school, a professional work environment, or simply navigating everyday life. Most recently, QuillBot announced the addition of an AI-augmented translator to its platform, allowing users to translate complex texts and better understand the nuances of sentence structure, word choice, and verb conjugation.
"In an ever-more-globalized, asynchronous work environment, accessible multilingual expertise for written communication is in high demand," said Rohan Gupta, CEO of QuillBot and head of Learneo's writing vertical. "Daniel, Christopher and the LanguageTool team have built something truly unique, and I am excited for us to build together, to evolve each of our product lines across Learneo's writing vertical, and to advance the international writing industry at large."
Learneo is pioneering a platform of productivity and learning businesses. The platform of businesses includes CliffsNotes, the original and iconic study guide company; Course Hero, an online learning platform of academic resources; LitCharts, a creator of literature resources; QuillBot, an AI-powered writing companion; Scribbr, a multilingual academic proofreading service, and Symbolab, an AI-based mathematics resource.