3 ways AI is changing education right now (and in the future)

eschoolnews | October 08, 2019

New and creative uses of artificial intelligence are being developed every day. The potential of AI in education cannot be overstated. In edtech, the use of AI has flown largely under the radar thus far, but it has the potential to reimagine the student-teacher relationship and improve student outcomes across the board. Related content: 3 ways to use AI in education. Insights and predictions for the future of AI in education and in edtech from industry experts agree on several overarching trends. Technology, led by an interest in AI-based solutions, will produce a completely new educational system, and these are some of the trends I see impacting the work that is being done in the industry. The primary trend is personalization and it’s easy to see why. Not all students learn the same, and hence they shouldn’t all be taught the same. For a very long time, the education system has followed the one-size-fits all approach to student learning. However, the truth is that every student is unique. The future will see AI systems customize the learning experience for students based on their strengths and weaknesses.

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This whitepaper explores how eLearning providers (Learning Management Systems, Training Management Systems, Learning Experience Platforms, and content providers etc.) can convert these challenges into opportunities by prioritizing the customer experience (CX) to increase customer satisfaction and profitability.

Spotlight

This whitepaper explores how eLearning providers (Learning Management Systems, Training Management Systems, Learning Experience Platforms, and content providers etc.) can convert these challenges into opportunities by prioritizing the customer experience (CX) to increase customer satisfaction and profitability.

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ENTREPRENEURS AND LEADERS

Public Consulting Group's Education Practice Chooses Digital Transformation Partner Navisite for Public Cloud Migration

PRnewswire | April 24, 2023

As the digital transformation partner for the Education Practice Area of Public Consulting Group (PCG), Navisite today announced the successful migration and management of PCG's education solutions on Microsoft Azure. PCG Education provides industry-leading educational technology solutions, including its EdPlan™ suite, that support thousands of schools and districts nationwide. As the company embraced a cloud-first strategy, PCG's Education practice needed an unbiased, experienced digital transformation partner to ensure that its core education products could be seamlessly migrated and securely managed in the public cloud. "Navisite brought the public sector digital transformation expertise we needed in a partner to migrate, scale, and grow our Education practice on the cloud," said John Matthews, CIO of PCG's Education Practice Area. "Navisite continues to manage our cloud environment and operates as an extension of our team—ensuring we maintain the highest levels of security, performance, and availability for the school systems and states that rely on our products." Navisite guided PCG Education's journey to Azure with cloud services and expertise that included a comprehensive migration of the team's IT estate along with recommendations for the go-forward cloud strategy. Navisite designed and built a highly secure Azure environment, executed the migration in partnership with PCG's team, and continues to provide ongoing managed cloud services, security services, and 24/7 support. "As an industry leader, PCG's Education team was dealing with a large migration of business-critical products to the cloud," said Gina Murphy, Navisite's president and chief transformation officer. "They put their trust in Navisite and our proven experience guiding complex enterprise application migrations for mid-market companies of their size. We were thrilled to help guide and support their success and look forward to our continued partnership together well into the future." About Public Consulting Group Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG and its affiliates employ over 3,000 professionals in offices worldwide—all committed to delivering solutions that change lives for the better. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.

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TALENT DEVELOPMENT

Databricks Joins edX Partner Network with Launch of New Expert-led Program in Large Language Models

PRnewswire | May 02, 2023

edX, a leading global online learning platform from 2U, Inc., today announced a new partnership with global data and AI leader Databricks to launch a Large Language Models (LLMs) Professional Certificate program, the first of its kind on edX.org. This program is designed to equip developers, data scientists, and engineers with the applied knowledge and skills needed to understand the foundational technology behind recent advancements in artificial intelligence, such as OpenAI's ChatGPT and Databricks' Dolly. Through dynamic lectures, demos, and hands-on labs taught by industry leaders and renowned researchers—such as Matei Zaharia, co-founder and chief technologist at Databricks and computer science professor at Stanford University—students will learn how to develop and productionize LLM applications. Comprising two courses, LLMs: Application through Production and LLMs: Foundation Models from the Ground Up, this Professional Certificate program provides a comprehensive overview of the latest frameworks, techniques, and foundation models used in the field of LLMs. By the end of the program, learners will have built their own end-to-end LLM workflows that are ready for production. These courses add to edX's catalog of more than 4,200 online learning experiences developed in partnership with the world's top universities and corporations, from free courses to full degrees. "With the recent advancements in generative AI, there is an urgency for organizations to leverage LLMs in their own products and applications. This has led to an increased demand for professionals with necessary knowledge and skills related to language models," said Patrick Wendell, co-founder and VP of engineering at Databricks. "Our LLM-focused program taught by leading experts on the edX platform is an important step in meeting that demand while broadening access to the critical skills that professionals need to thrive in a rapidly changing environment." According to Esmi Burning Glass, the number of U.S. job postings requiring AI skills will increase nearly 300% between 2022 and 2024, and a survey by Gartner found that over 50% of corporate leaders see AI as a priority to help them stay ahead of competitors. The new LLM Professional Certificate program from Databricks on edX will enable professionals around the world to build and productionize innovative solutions to natural language processing problems and help elevate their careers. "The demand for professionals skilled in machine learning and AI will continue to grow as automation technology continues to advance at breakneck speed," said Andrew Hermalyn, president of partnerships at 2U, the parent company of edX. "edX is thrilled to partner with Databricks to help address the current market gap by equipping more learners around the world with the necessary skills to succeed in this fast-growing field." Professional Certificate programs on edX are designed to build and enhance critical professional skills needed to succeed in today's most in-demand fields. Learners who complete the Databricks LLM Professional Certificate program will earn a program certificate that showcases their knowledge and skills, which they can include on their resumes. The program is open for enrollment now for courses set to begin in Summer 2023. The Databricks LLM Professional Certificate program is free to try for all learners. Like edX, Databricks is committed to expanding access to education, especially in the highly relevant, in-demand field of AI. About edX edX is the global online learning platform that exists to help learners everywhere unlock their potential. edX was founded by Harvard and MIT in 2012 to make the world's best education available to everyone. Today, as a 2U, Inc. company (Nasdaq: TWOU), edX connects 76 million people worldwide with the skills, knowledge, and support to achieve their goals. Together with the world's leading universities and companies, edX offers thousands of free and open courses, professional certificates, boot camps, credit-bearing micro credentials, and undergraduate and graduate degrees. About Databricks Databricks is the data and AI company. More than 9,000 organizations worldwide—including Comcast, Condé Nast, and over 50% of the Fortune 500—rely on the Databricks Lakehouse Platform to unify their data, analytics, and AI. Databricks is headquartered in San Francisco with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake, and MLflow, Databricks is on a mission to help data teams solve the world's toughest problems.

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TALENT DEVELOPMENT

Apogee Enhances Executive Advisory Services to Meet Higher Education Needs for Visionary Technology Leadership

Businesswire | April 06, 2023

Apogee, the trusted strategic managed technology services partner to higher education, is pleased to announce the expansion of its Executive Advisory Services to meet the evolving needs of higher education clients. Apogee Executive Advisory Services embeds former campus leaders within college and university cabinet-level teams to lead the assessment, modernization, and transformation of campus IT services. Apogee’s recognized team of experts can serve as full-time or fractional leaders for long-term engagements or during high demand periods due to vacant or nascent IT leadership. Led by higher education and technology veteran David Hinson, Apogee executive advisors are seasoned chief technology officers (CTO), chief information officers (CIO), chief information security officers (CISO), and chief operation officers (COO) or vice presidents of administration who have years of cabinet-level experience at colleges and state systems. Fifteen disciplines now round out the offering, including IT infrastructure, networking, cybersecurity, and compliance assessments and strategies. Advisory services are provided over weeks of remote and on-premises observations. Every engagement is tailored for the institution, and insights are codified into actionable strategic and tactical technology plans for campus leadership. “I am excited about our enhanced advisory services practice, the world-class experts on our team, and the opportunities ahead to meet colleges and universities where they are as they navigate the post-pandemic world and confront the looming enrollment cliff,” said Hinson. “Whether an institution is facing vacant IT leadership, new IT leadership trying to quickly get its arms around pressing issues and priorities, or mature leadership looking to take campus technology service delivery to the next level, we craft engagements that enable clients to understand the current state of IT, remediate urgent issues, measure meaningful progress on long-term projects, and inculcate best practices for effective and strategic technology management.” Situated in Winston-Salem, N.C., Salem Academy and College traces its history to 1772 and is the oldest educational institution for girls and women in America. Today, the institution is an intimate learning community of 1,100 women from all over the world and is one of the country's most distinguished private liberal arts colleges. “Like many small colleges in the U.S., Salem Academy and College experienced shortages and gaps in IT leadership, staff, and expertise coming out of the COVID-19 pandemic,” said Dr. Summer McGee, Salem Academy and College president. “David Hinson assessed our IT organization, infrastructure, and abilities and put us on a path to not only get back to business as usual, but also to set up a roadmap for us to align our technology investments to our institutional mission. Our engagement with Apogee has helped ensure that we are better prepared technologically to deliver on our promise to develop the full potential of our students and prepare them to change the world.” With nearly a quarter century of experience exclusively in managed technology services to higher education, Apogee has built the expertise to deliver advisory services in the following disciplines: • Strategic Planning and Documentation • Business and Information Technology Resilience Planning • Cybersecurity Controls and Audit • Cybersecurity Program Management and Operations • Vendor Management • Financial Capacities Discovery • Staffing and Organization Sizing Needs Analysis • Coaching and Professional Development Pathways • Governance, Compliance, and Internal Policy Development, including compliance with federal, state, and contractual cybersecurity obligations such a Gramm-Leach-Bliley Act (GLBA), Health Insurance Portability and Accountability Act (HIPAA), Family Educational Rights and Privacy Act (FERPA) and Payment Card Industry Data Security Standard (PCI-DSS), as well as privacy policies and compliance such as General Data Protection Regulation (GDPR), California Privacy Rights Act (CPRA), and Consumer Data Protection Regulation (CDPR) • Infrastructure Analysis and Planning • Technology and Cybersecurity Risk Assessment and Management • Budget Analysis and Preparation • Leadership Succession Planning • Cabinet Leadership Strategies and Methodologies • Formal Technology Plan and Accreditation Support About Apogee Established in Austin in 1999, Apogee is a leading provider of managed technology services that enable colleges and universities to innovate to enrich the campus experience and foster student vitality. Uniquely positioned to serve higher education, Apogee supports a community of more than 1 million students and administrators at nearly 400 colleges and universities nationwide. The company’s comprehensive portfolio includes Managed Campus (networks and managed IT and cloud services), ResNet (residential networks), campus engagement and digital signage, and video services.

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