The Call Center School

The Call Center School offers a comprehensive e-learning curriculum for contact centers. Since 2001, The Call Center School has been dedicated to the professional development of individuals in the contact center industry. With more than 20,000 graduates, we are the global market leader in the industry. Tailored e-learning programs are available for all employees, from frontline staff, supervisors and team leaders to workforce planners, quality specialists and contact center managers.

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THE SHIFT TO ONLINE LEARNING SHOWS BOTH PROMISING TRENDS AND TROUBLING SIGNS

ICT | May 25, 2020

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The COVID-19 pandemic has triggered an abrupt transition to distance education, training and e-learning. The crisis has resulted in massive shifts to online platforms and tools for the continued delivery of learning and skills development, which have sh...

Read More

TOP HAT RAISES $55M SERIES D FOR ITS HIGHER ED LEARNING PLATFORM

techcrunch | February 05, 2020

news image

Toronto-based Top Hat, a company that makes a number of software tools for teachers in higher education, today announced that it has raised a $55 million Series D funding round co-ed by Georgian Partners and Inovia Capital. All of the company’s previous investors, including Union Square Ventures, Emergence Capital and Leaders Fund, also participated in this round, which also includes debt financing from BMO Technology and Innovation Banking Group. According to Top Hat, about 2.7 mill...

Read More

FUSEMACHINES LAUNCHES AI-ENABLED EDUCATION PLATFORM - FUSE CLASSROOM

prnewswire | April 25, 2020

news image

Fuse Classroom was created with students in mind and combines the latest in Artificial Intelligence and mobile and web application technology to seamlessly transform schools into the era of AI. The platform is designed to create innovative online learning experiences for students with AI features designed to monitor progress, answer questions, and make smart recommendations to students who need support with courses. Fuse Classroom also streamlines other school operations outside of the classroom...

Read More

EDUCATION TECHNOLOGY

OKLAHOMA CITY PUBLIC SCHOOLS ANNOUNCES TUTORME PARTNERSHIP

TutorMe | January 20, 2022

news image

TutorMe, the online tutoring solution of the future, and Oklahoma City Public Schools (OKCPS) today announced an agreement to provide more than 35,000 K-12 students with free access to TutorMe's online 24/7 tutoring service for the 2021-2022 school year. With more than 15,000 tutors available anytime to help with more than 300 subjects, TutorMe provides immediate expertise whenever and wherever students need it. Whether it's homework help or a study session, students pair ...

Read More
news image

THE SHIFT TO ONLINE LEARNING SHOWS BOTH PROMISING TRENDS AND TROUBLING SIGNS

ICT | May 25, 2020

The COVID-19 pandemic has triggered an abrupt transition to distance education, training and e-learning. The crisis has resulted in massive shifts to online platforms and tools for the continued delivery of learning and skills development, which have sh...

Read More
news image

TOP HAT RAISES $55M SERIES D FOR ITS HIGHER ED LEARNING PLATFORM

techcrunch | February 05, 2020

Toronto-based Top Hat, a company that makes a number of software tools for teachers in higher education, today announced that it has raised a $55 million Series D funding round co-ed by Georgian Partners and Inovia Capital. All of the company’s previous investors, including Union Square Ventures, Emergence Capital and Leaders Fund, also participated in this round, which also includes debt financing from BMO Technology and Innovation Banking Group. According to Top Hat, about 2.7 mill...

Read More
news image

FUSEMACHINES LAUNCHES AI-ENABLED EDUCATION PLATFORM - FUSE CLASSROOM

prnewswire | April 25, 2020

Fuse Classroom was created with students in mind and combines the latest in Artificial Intelligence and mobile and web application technology to seamlessly transform schools into the era of AI. The platform is designed to create innovative online learning experiences for students with AI features designed to monitor progress, answer questions, and make smart recommendations to students who need support with courses. Fuse Classroom also streamlines other school operations outside of the classroom...

Read More
news image

EDUCATION TECHNOLOGY

OKLAHOMA CITY PUBLIC SCHOOLS ANNOUNCES TUTORME PARTNERSHIP

TutorMe | January 20, 2022

TutorMe, the online tutoring solution of the future, and Oklahoma City Public Schools (OKCPS) today announced an agreement to provide more than 35,000 K-12 students with free access to TutorMe's online 24/7 tutoring service for the 2021-2022 school year. With more than 15,000 tutors available anytime to help with more than 300 subjects, TutorMe provides immediate expertise whenever and wherever students need it. Whether it's homework help or a study session, students pair ...

Read More