4 Mistakes Which Ruin Your Online Customer Education

One of the reasons is that they don’t see its value as you do. To show your product to its best, you need to teach your customers why it’s so great. If you ever tried it, you know that it’s harder than it seems. Let’s see what mistakes can ruin your customer education efforts and try to avoid them.Your customer education can’t be purposeless. It aims to improve your business, so you need to ask yourself how exactly it can be done. You must carefully select which tools you will use at each stage of the customer journey. For instance:if you want to make your customer support cost-effective and time-saving, you may educate your customers with a knowledge base and FAQ section at your website.

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Education Support Professionals Ltd

MIS specialists including Data Managers, Data Officers, Exams Officers, Assessment Co-ordinators, Timetablers, Admissions, Helpdesk and Software Support specialists in all areas of Curriculum, Core and Finance. (SIMS.net, iSAMS, Integris, Arbor, 3sys, Scholarpack, Bromcom, HCSS, FMS, Civica Finance, PS Financials etc)

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Education Technology

5 Reasons Why You Should Use A Communication Platform Alongside A LMS

Article | July 27, 2022

In comparison to conventional LMSs, communication platforms have a plethora of engaging features that millennials and post-millennials especially can relate to. Having the ability to instantly communicate and share files over different mobile devices enables enhanced student engagement. Interestingly, teachers that compared the potential use of Slack in their classroom discovered that their students much preferred Slack over the Blackboard LMS since Slack was significantly more fun to use and seemingly improved group work

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Continuing Education

Creating Safety From the Inside Out

Article | November 15, 2022

As we prepare for our return to school this fall, safety will mean a lot more than face masks and hand-washing. As controversy over if schools should reopen and, if so, how they will open continues to rise, the lingering concern is how to keep everyone safe. This is a familiar topic for educational institutions and something that appears to get tested over and over again. Fire drills, active shooter protocols, security glass, metal detectors—these measures are all designed to, yes, keep those precious souls within the building safe by keeping the threats out. What happens when you experience a pandemic and the threat cannot be visibly seen? Where do you hide? When do you hide? Who do you hide from? Will I get sick? Will I cause someone else to get sick?

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Online Education

Reflecting on spring: 5 lessons learned to maximize K–3 fall instruction

Article | July 12, 2022

How fitting that our last day of in-person learning was Friday the 13th. I’m the vice principal at St. Barnabas Elementary School in the Bronx. That day in March I was refilling hand sanitizer when our week-long closure was announced. Like many of us, we scrambled, tossing teacher’s editions into bags and packing as many manipulatives as we could carry, all while lugging chart paper over our shoulders just in case. We didn’t know what was needed, so it all seemed logical to take.

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7 Tips to Better Learn French Verb Conjugation

Article | August 11, 2020

If you’re here, you might be struggling with your French verb conjugations. If English is your native language, learning French conjugations may seem complicated because there are so many more French verb conjugation rules than English ones. Today, instead of diving into the conjugation of avoir or the conjugation of etre, we’re going to share a few tips that can help you learn your French conjugations even better.

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Spotlight

Education Support Professionals Ltd

MIS specialists including Data Managers, Data Officers, Exams Officers, Assessment Co-ordinators, Timetablers, Admissions, Helpdesk and Software Support specialists in all areas of Curriculum, Core and Finance. (SIMS.net, iSAMS, Integris, Arbor, 3sys, Scholarpack, Bromcom, HCSS, FMS, Civica Finance, PS Financials etc)

Related News

Education Technology

Schoox Recognized as a Top LMS with Learning Analytics Tools by eLearning Industry

Schoox | July 07, 2022

Learning management and talent development software provider Schoox has been acknowledged by eLearning Industry for the effectiveness of its integrated Business Impact which provides actionable insights to learning and development programs. Innovative organizations know learning is a strategic investment with the ability to accelerate business performance. Schoox’s Business Impact capabilities go beyond industry standard LMS analytics to help companies correlate training with results. By importing KPI data, businesses can measure the results of training and explore dependencies between sales, customer satisfaction, product and more. This sets Schoox apart from other LMS analytics tools in the market. And it’s provided to all Schoox customers at no additional charge. “Our team is committed to designing a solution that is as impactful as it is easy to use. “It’s exciting to see our hard work and dedication acknowledged with this ranking." Lefteris Ntouanoglou, founder and Chief Executive Officer of Schoox The recognition by eLearning Industry is the latest industry accolade for Schoox, which was also named a 2022 Corporate Learning Management Systems Leader by G2, the world’s largest tech marketplace. About eLearning Industry eLearning Industry (eLI) is the leading publishing platform that delivers inspiring, industry-specific content to eLearning professionals. As a top-tier eLearning marketplace, we offer a plethora of sophisticated, online marketing solutions to corporate training companies to empower and help them grow. Learn more at https://elearningindustry.com/ About Schoox Schoox transforms learning into business growth. Our SaaS learning platform and course marketplace help companies accelerate business results by unlocking employee potential, boosting customer retention, and driving reseller revenue through learning. Schoox powers learning experiences for numerous organizations around the world, including Subway, Celebrity Cruises, Phillips 66, and Sonesta Hotels.

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Corporate Learning Systems

ProctorFree Releases Latest LMS Integration With Jenzabar

ProctorFree | January 19, 2022

A seamless integration has been developed that provides ProctorFree's on-demand proctoring solutions directly within the Jenzabar One ecosystem. This integration between ProctorFree and Jenzabar eLearning will offer a higher level of security and confidence to exams and other testing performed by higher education institutions, associations, and organizations across the world. The integration will ensure a better online learning and testing experience for students, faculty, and exam administrators using the robust Jenzabar eLearning LMS platform. ProctorFree's secure online exam proctoring technology verifies student identity, protects test content, and deters cheating. Jenzabar offers a complete learning management system (LMS), student information system (SIS), and a host of additional solutions for higher education. "We're so excited to announce our most recent integration with Jenzabar. Jenzabar is well-respected in the higher education industry for its robust solutions, including their learning management system. ProctorFree proudly delivers award-winning online proctoring solutions including fully automated proctoring, human-assisted proctoring, secure web browser, and consultative assessment delivery services. The integration is seamless and easy to use for students, faculty, and administrators." Mike Murphy, CEO of ProctorFree For higher education institutions that necessitate a medium- to high-stakes assessment of knowledge and competency, the ProctorFree-Jenzabar integration establishes additional levels of security. From higher education institutions to government organizations to professional associations, ProctorFree serves a broad range of entities across the globe to add rigor and security to online exams. When student knowledge is assessed via an exam, quiz, or other test, ProctorFree's state-of-the-art technology continuously verifies a student's identity, deters academic dishonesty, and maintains the integrity of exam material by preventing recording or copying of test material during the exam. About ProctorFree Based in Davidson, North Carolina, ProctorFree delivers on-demand, easy-to-use, and cost-effective online proctoring solutions, including fully automated proctoring, human-assisted proctoring, secure browser-based testing, and exam delivery services.

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Education Technology

LEAD, India's largest School EdTech major, becomes first 'EdTech Unicorn' of 2022 after raising $100 mn

LEAD | January 14, 2022

LEAD, India's largest School EdTech player, has raised US $100 million at a valuation of $1.1 billion to continue its mission of transforming schools in India. This funding creates history on several fronts: Makes LEAD the first School EdTech player to enter the Unicorn club Makes LEAD the first EdTech Unicorn of 2022 The Series E funding round was led by WestBridge Capital and GSV Ventures, making this one of their largest EdTech investment to fuel the company's ambitious vision of providing excellent education to every child. While most other EdTech companies offer supplemental education in K-12 or Higher education, LEAD is the only EdTech unicorn focused on transforming core schooling in India with its tech-integrated solutions. The company has seen rapid adoption in the last 4 years and will enter Academic Year 22-23 with 5000 schools across 500+ cities in India with an annual revenue run-rate of $80 million. It'll serve close to 2 million students and is unique in committing and delivering measurable improvement in student learning outcomes in schools. The company plans to use the proceeds to achieve its vision of providing quality affordable education to 25 million+ students with an annual revenue run-rate of $1 Bn. Immediate focus would be towards product and curriculum innovation, growth in its footprint and hiring top talent across functions. In the long term, the company plans to go deeper in the country to serve students in lower fee schools and expand internationally in similar geographies. "A child spends 6 hours in school and only 1 hour in tuitions. Transforming schools, when done right, has massive potential to alter our country's future. LEAD, with its integrated school system has broken new ground in this direction. We believe that in EdTech, Saraswati precedes Lakshmi. Our intense focus has been on learning outcomes and life success of our students. And this has resulted in not only strong adoption and retention by schools but also interest from investors who value returns with real impact. We're extremely thankful to our team of LEADers for staying true to our mission and helping take LEAD to all corners of the country. And we're fortunate to have the trust and support of partners such as WestBridge, Elevar Equity and GSV in this journey. This is a small milestone in our quest towards excellent education for every child." LEAD Co-founders Sumeet Yashpal Mehta and Smita Deorah WestBridge Capital Managing Director Sandeep Singhal said, "We are extremely proud of LEAD's success as the largest School EdTech provider in India. LEAD's growth last year, despite COVID disruptions, underlines its consumer first approach and deep focus on learning outcomes. We are excited to double down our investment in LEAD, to support in its mission of transforming the education sector in India and touching lives of millions of students." GSV Ventures Managing Partner Deborah Quazzo said, "LEAD has emerged as the gold standard for transforming K-12 education in India. The company acts as the Intel inside for affordable schools and guarantees 70%+ mastery in all subjects and all grades for low/middle income students and exceeds the guarantee. We, at GSV, believe that the mastery guarantee is a revolutionary offering in K12 education space and has the potential to be societally transformational for students. With this strong and unique value proposition and exceptional management team, LEAD is well on its path to become world's largest and most impactful School EdTech company." The company's valuation has doubled in the last 9 months on the back of strong growth in its operating and financial metrics. The current round is its fifth round of institutional funding since 2017. Founded by Sumeet Yashpal Mehta and Smita Deorah in 2012, LEAD has been transforming core schooling in India with its innovative full-stack School EdTech solution. Over the years, LEAD has been making global-standard education accessible and affordable to students, especially in non-metro cities. The curriculum in a LEAD-powered school is benchmarked with the best in the world, including schools in Singapore, Canada and USA. About LEAD: LEAD is India's foremost player in the School EdTech category promoted by Sumeet Yashpal Mehta and Smita Deorah, with the mission to transform school education in India. It combines technology, curriculum, and pedagogy into an integrated system of teaching and learning, thus improving student learning outcomes and teacher performance in schools across the country. LEAD's innovative and highly-effective Integrated Learning System significantly strengthens the role of schools, teachers, and parents in advancing the overall growth and development of every child by providing quality education.

Read More

Education Technology

Schoox Recognized as a Top LMS with Learning Analytics Tools by eLearning Industry

Schoox | July 07, 2022

Learning management and talent development software provider Schoox has been acknowledged by eLearning Industry for the effectiveness of its integrated Business Impact which provides actionable insights to learning and development programs. Innovative organizations know learning is a strategic investment with the ability to accelerate business performance. Schoox’s Business Impact capabilities go beyond industry standard LMS analytics to help companies correlate training with results. By importing KPI data, businesses can measure the results of training and explore dependencies between sales, customer satisfaction, product and more. This sets Schoox apart from other LMS analytics tools in the market. And it’s provided to all Schoox customers at no additional charge. “Our team is committed to designing a solution that is as impactful as it is easy to use. “It’s exciting to see our hard work and dedication acknowledged with this ranking." Lefteris Ntouanoglou, founder and Chief Executive Officer of Schoox The recognition by eLearning Industry is the latest industry accolade for Schoox, which was also named a 2022 Corporate Learning Management Systems Leader by G2, the world’s largest tech marketplace. About eLearning Industry eLearning Industry (eLI) is the leading publishing platform that delivers inspiring, industry-specific content to eLearning professionals. As a top-tier eLearning marketplace, we offer a plethora of sophisticated, online marketing solutions to corporate training companies to empower and help them grow. Learn more at https://elearningindustry.com/ About Schoox Schoox transforms learning into business growth. Our SaaS learning platform and course marketplace help companies accelerate business results by unlocking employee potential, boosting customer retention, and driving reseller revenue through learning. Schoox powers learning experiences for numerous organizations around the world, including Subway, Celebrity Cruises, Phillips 66, and Sonesta Hotels.

Read More

Corporate Learning Systems

ProctorFree Releases Latest LMS Integration With Jenzabar

ProctorFree | January 19, 2022

A seamless integration has been developed that provides ProctorFree's on-demand proctoring solutions directly within the Jenzabar One ecosystem. This integration between ProctorFree and Jenzabar eLearning will offer a higher level of security and confidence to exams and other testing performed by higher education institutions, associations, and organizations across the world. The integration will ensure a better online learning and testing experience for students, faculty, and exam administrators using the robust Jenzabar eLearning LMS platform. ProctorFree's secure online exam proctoring technology verifies student identity, protects test content, and deters cheating. Jenzabar offers a complete learning management system (LMS), student information system (SIS), and a host of additional solutions for higher education. "We're so excited to announce our most recent integration with Jenzabar. Jenzabar is well-respected in the higher education industry for its robust solutions, including their learning management system. ProctorFree proudly delivers award-winning online proctoring solutions including fully automated proctoring, human-assisted proctoring, secure web browser, and consultative assessment delivery services. The integration is seamless and easy to use for students, faculty, and administrators." Mike Murphy, CEO of ProctorFree For higher education institutions that necessitate a medium- to high-stakes assessment of knowledge and competency, the ProctorFree-Jenzabar integration establishes additional levels of security. From higher education institutions to government organizations to professional associations, ProctorFree serves a broad range of entities across the globe to add rigor and security to online exams. When student knowledge is assessed via an exam, quiz, or other test, ProctorFree's state-of-the-art technology continuously verifies a student's identity, deters academic dishonesty, and maintains the integrity of exam material by preventing recording or copying of test material during the exam. About ProctorFree Based in Davidson, North Carolina, ProctorFree delivers on-demand, easy-to-use, and cost-effective online proctoring solutions, including fully automated proctoring, human-assisted proctoring, secure browser-based testing, and exam delivery services.

Read More

Education Technology

LEAD, India's largest School EdTech major, becomes first 'EdTech Unicorn' of 2022 after raising $100 mn

LEAD | January 14, 2022

LEAD, India's largest School EdTech player, has raised US $100 million at a valuation of $1.1 billion to continue its mission of transforming schools in India. This funding creates history on several fronts: Makes LEAD the first School EdTech player to enter the Unicorn club Makes LEAD the first EdTech Unicorn of 2022 The Series E funding round was led by WestBridge Capital and GSV Ventures, making this one of their largest EdTech investment to fuel the company's ambitious vision of providing excellent education to every child. While most other EdTech companies offer supplemental education in K-12 or Higher education, LEAD is the only EdTech unicorn focused on transforming core schooling in India with its tech-integrated solutions. The company has seen rapid adoption in the last 4 years and will enter Academic Year 22-23 with 5000 schools across 500+ cities in India with an annual revenue run-rate of $80 million. It'll serve close to 2 million students and is unique in committing and delivering measurable improvement in student learning outcomes in schools. The company plans to use the proceeds to achieve its vision of providing quality affordable education to 25 million+ students with an annual revenue run-rate of $1 Bn. Immediate focus would be towards product and curriculum innovation, growth in its footprint and hiring top talent across functions. In the long term, the company plans to go deeper in the country to serve students in lower fee schools and expand internationally in similar geographies. "A child spends 6 hours in school and only 1 hour in tuitions. Transforming schools, when done right, has massive potential to alter our country's future. LEAD, with its integrated school system has broken new ground in this direction. We believe that in EdTech, Saraswati precedes Lakshmi. Our intense focus has been on learning outcomes and life success of our students. And this has resulted in not only strong adoption and retention by schools but also interest from investors who value returns with real impact. We're extremely thankful to our team of LEADers for staying true to our mission and helping take LEAD to all corners of the country. And we're fortunate to have the trust and support of partners such as WestBridge, Elevar Equity and GSV in this journey. This is a small milestone in our quest towards excellent education for every child." LEAD Co-founders Sumeet Yashpal Mehta and Smita Deorah WestBridge Capital Managing Director Sandeep Singhal said, "We are extremely proud of LEAD's success as the largest School EdTech provider in India. LEAD's growth last year, despite COVID disruptions, underlines its consumer first approach and deep focus on learning outcomes. We are excited to double down our investment in LEAD, to support in its mission of transforming the education sector in India and touching lives of millions of students." GSV Ventures Managing Partner Deborah Quazzo said, "LEAD has emerged as the gold standard for transforming K-12 education in India. The company acts as the Intel inside for affordable schools and guarantees 70%+ mastery in all subjects and all grades for low/middle income students and exceeds the guarantee. We, at GSV, believe that the mastery guarantee is a revolutionary offering in K12 education space and has the potential to be societally transformational for students. With this strong and unique value proposition and exceptional management team, LEAD is well on its path to become world's largest and most impactful School EdTech company." The company's valuation has doubled in the last 9 months on the back of strong growth in its operating and financial metrics. The current round is its fifth round of institutional funding since 2017. Founded by Sumeet Yashpal Mehta and Smita Deorah in 2012, LEAD has been transforming core schooling in India with its innovative full-stack School EdTech solution. Over the years, LEAD has been making global-standard education accessible and affordable to students, especially in non-metro cities. The curriculum in a LEAD-powered school is benchmarked with the best in the world, including schools in Singapore, Canada and USA. About LEAD: LEAD is India's foremost player in the School EdTech category promoted by Sumeet Yashpal Mehta and Smita Deorah, with the mission to transform school education in India. It combines technology, curriculum, and pedagogy into an integrated system of teaching and learning, thus improving student learning outcomes and teacher performance in schools across the country. LEAD's innovative and highly-effective Integrated Learning System significantly strengthens the role of schools, teachers, and parents in advancing the overall growth and development of every child by providing quality education.

Read More

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